Lakeland Volkswagen's cover image
Claimed

This profile has been claimed by the business owner or representative.

Lakeland Volkswagen

4.9
  • Car Dealers
  • Lakeland, FL

About this business

AutomotiveCar Dealers

At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more

Location details

209 S Lake Parker Ave, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.94,911 reviews
Select a rating
buzzwells's profile image
buzzwells 
9 years ago

I guess 3 out of 4 people is not bad Long time shopping and decided to buy a 13 certified Passat problem was there were 2 the same color...Jonathan in the service department helped me figure out which one was better suited for me. He then took me to met Jared which was helpful listened to the deal I wanted and off to met Thomas...So far all 3 interactions are above and beyond expectations. We make a handshake deal with very specific parameters. I reminded the aforementioned when I get to the business office I want the deal w... read more

mbt1111's profile image
9 years ago

I keep coming back. I can be a difficult customer because I have very high expectations. I have had 7 sales transactions with this dealership and numerous service opportunities here. I will continue to buy here so long as the expedience remains the same. They earn my business each time and do not take my business for granted. 

earlswansin's profile image
earlswansin 
9 years ago

Thanks Trey Chapman and LakelandVW I went to Lakeland Volkswagen to look at some cars. I was not really looking to purchase that day. When I showed up Trey was there to greet me at the door. He was very nice and knowledgeable. After talking to him for a while and driving a few cars I finally decided that this was the type of place I wanted to buy from. Show I decided to just pull the trigger and go with a new Jetta. Thanks Trey and LakelandVW. 

leahd884's profile image
9 years ago

Great experience! I purchased a 2016 4-door Golf SE. This is my first Volkswagen vehicle. I worked with sales consultant, Hiram Mendez. He was professional and extremely knowledgeable and excited about the product. Everyone that we met, including the GM and financial team were professional, friendly and a pleasure to work with. I would definitely recommend purchasing a vehicle from this dealership. 

Kpete124's profile image
9 years ago

Highly Recommend! I had a great buying experience at Lakeland VW! Trey Chapman was very knowledgeable, friendly and easy to work with. He helped me understand the financing process and worked with me to get the exact car I have been searching for! 

LocalBuyer123's profile image
LocalBuyer123 
9 years ago

Pleasant experience, but limited. Lakeland VW is under 2 miles from my home. I've read multiple negative reviews on DealerRater, but the convenience (over a Tampa or Orlando drive) pushed me to evaluate Lakeland VW on my own. I am glad I did. I was able to come to agreeable terms on a certified pre-owned Passat purchase. My salesmen, Israel and Dave, were very helpful. The sales manager, Charles, understood my position without push back. The finance manager, Jeff, expedited the paperwork and didn't push unwanted extras on to... read more

hockey crazy's profile image
hockey crazy 
9 years ago

in and out quick! came into the lakeland vw service dept. for the 10k free maint. had no appointment be they took me right away. service rep. jonathan always treats me right. got the car back in no time all washed and looking good. service MGR. brian thanked me on my way out . will be back. 

OmarF's profile image
9 years ago

Straightforward and Friendly I had a great experience with this dealership. It started with their website, they answered my inquiry quickly and was able to have a no pressure discussion about new Volkswagens. After dealing with other VW dealerships in the area, I welcomed this change of tactic. Going to the dealership was a friendly experience and was able to find the vehicle I wanted. It was also one of the fastest processes I've had car shopping. They were helpful and answered all our questions. Plus, they were very gracio... read more

neweosowner's profile image
neweosowner 
9 years ago

Best Car Buying Experience of my life Best car buying experience of my life. I hate car shopping, it takes hours and has, in the past, left me feeling like I was taken advantage of. That was not my experience at all with Lakeland Volkswagen. The salesman Trey was very personable and not at all pushy like a typical car salesman. The business manager who dealt with the loan information and money talk was very easy to talk with, very funny and ran through the process painlessly and as quickly as possible. All in all I would hig... read more

Frequently asked questions about Lakeland Volkswagen

How is Lakeland Volkswagen rated?

Lakeland Volkswagen has a 4.9 star rating with 4,911 reviews. 

When is Lakeland Volkswagen open?

Lakeland Volkswagen is closed now. It will open at 8:00 a.m.