Lakeland Volkswagen's cover image
Claimed

This profile has been claimed by the business owner or representative.

Lakeland Volkswagen

4.9
  • Car Dealers
  • Lakeland, FL

About this business

AutomotiveCar Dealers

At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more

Location details

209 S Lake Parker Ave, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.94,793 reviews
Select a rating
jeff4165's profile image
9 years ago

Great service for 19 years. I have been going to every incarnation of VW dealer in Lakeland since 1997. My initial experience with Robert G. Waters was outstanding, and Lakeland VW is the best since. The service department personnel has been consistent through several owners over the years. Brian, Jonathan, Gary, and head tech, Dan, have been great to me over the years. I have found that people who complain about their service are normally at fault in some way, whether it be a predisposed chip on their shoulder, to lack of m... read more

LoveMyJetta's profile image
LoveMyJetta 
9 years ago

Great dealership Had a very pleasant experience buying a used 2013 Jetta at Lakeland VW. I was in and out in about 2 hours on a very busy Saturday. My salesman Thomas was very honest and friendly throughout the entire process and everyone there was very nice. This place has a really great atmosphere, and while we were waiting for the paperwork we enjoyed fresh grilled burgers and hotdogs cooked by the owner of the dealership! I will recommend this place to all my friends. 

excitedaboutvw's profile image
excitedaboutvw 
9 years ago

new car experience great place to buy, never have I bought a car so fast , people are very nice to deal with & all seemed to be very knowledgeable of the operations of their inventory 

buzzwells's profile image
buzzwells 
9 years ago

I guess 3 out of 4 people is not bad Long time shopping and decided to buy a 13 certified Passat problem was there were 2 the same color...Jonathan in the service department helped me figure out which one was better suited for me. He then took me to met Jared which was helpful listened to the deal I wanted and off to met Thomas...So far all 3 interactions are above and beyond expectations. We make a handshake deal with very specific parameters. I reminded the aforementioned when I get to the business office I want the deal w... read more

mbt1111's profile image
9 years ago

I keep coming back. I can be a difficult customer because I have very high expectations. I have had 7 sales transactions with this dealership and numerous service opportunities here. I will continue to buy here so long as the expedience remains the same. They earn my business each time and do not take my business for granted. 

earlswansin's profile image
earlswansin 
9 years ago

Thanks Trey Chapman and LakelandVW I went to Lakeland Volkswagen to look at some cars. I was not really looking to purchase that day. When I showed up Trey was there to greet me at the door. He was very nice and knowledgeable. After talking to him for a while and driving a few cars I finally decided that this was the type of place I wanted to buy from. Show I decided to just pull the trigger and go with a new Jetta. Thanks Trey and LakelandVW. 

leahd884's profile image
9 years ago

Great experience! I purchased a 2016 4-door Golf SE. This is my first Volkswagen vehicle. I worked with sales consultant, Hiram Mendez. He was professional and extremely knowledgeable and excited about the product. Everyone that we met, including the GM and financial team were professional, friendly and a pleasure to work with. I would definitely recommend purchasing a vehicle from this dealership. 

Kpete124's profile image
9 years ago

Highly Recommend! I had a great buying experience at Lakeland VW! Trey Chapman was very knowledgeable, friendly and easy to work with. He helped me understand the financing process and worked with me to get the exact car I have been searching for! 

LocalBuyer123's profile image
LocalBuyer123 
9 years ago

Pleasant experience, but limited. Lakeland VW is under 2 miles from my home. I've read multiple negative reviews on DealerRater, but the convenience (over a Tampa or Orlando drive) pushed me to evaluate Lakeland VW on my own. I am glad I did. I was able to come to agreeable terms on a certified pre-owned Passat purchase. My salesmen, Israel and Dave, were very helpful. The sales manager, Charles, understood my position without push back. The finance manager, Jeff, expedited the paperwork and didn't push unwanted extras on to... read more

Frequently asked questions about Lakeland Volkswagen

How is Lakeland Volkswagen rated?

Lakeland Volkswagen has a 4.9 star rating with 4,793 reviews. 

When is Lakeland Volkswagen open?

Lakeland Volkswagen is open now. It will close at 7:00 p.m.