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At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Took Jetta in for recall work. They couldn't finish that day so service tech named Jeff gave me a loaner for overnight use. Finished early next morning and no hassles, no fuss, no biggie. Scratch one job off the Daddy-do list. Thanks guys.
Trey helped me with the purchase of my car. He was extremely knowledgeable and professional and easy to work with. Larry Riddle in the finance department was also great. I would definitely recommend this dealership!
Good communication, knowledgeable as well. Terrible workflow, my vehicle was delayed even after setting an appointment a week in advance. This caused serious scheduling issues on my end as I only planned for the vehicle to be down for one day. If a vehicle cannot be completed, do no schedule it so early. This is not the first time this has happened
Quickest car purchase I've ever experienced. Friendly staff and very transparent pricing. The vehicle I bought was waiting for me at arrival. Great dealership.
The staff was and is Easy to work with, Sales and scheduling is easy, service is excellent, hopefully the excellent customer service continues into the future, Thanks:).
Business response:
Thank you for the kind words!!!! :)
Hunter Jackson was a delightful to work with along with the rest of your staff , a great experience , we really like our G80 Genesis , it's perfect for us
Almost perfect… I was disappointed that my service advisor apologized for the terrible courtesy wash I received and told me it was always like that. Aside from that, no complaints at all.
This was my first time booking service appointment online instead of by phone. I didn't write down mt appointment information assuming a follow-up email would be received a couple days later but it didn't happen. I called 8am on the morning of my appointment and the lady who answered was friendly and confirmed that they had a scheduled appointment for me 😊.
Trey was great!!! Thanks for getting me in and out so quickly with my new car. Appreciate you getting the leg work done over the phone before driving 2 hrs there.
Lakeland Volkswagen has a 4.9 star rating with 4,902 reviews.
Lakeland Volkswagen is closed now. It will open tomorrow at 8:00 a.m.