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Huston CDJR
- Car Dealers
- Avon Park, FL
About this business
Location details
1600 US Highway 27 South, Avon Park, FL, 33825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Way too long for a basic oil change Too long For a basic oil change
Business response:
Thank you for your feedback. We understand that your time is valuable and appreciate your patience during your recent visit to Huston Chrysler Dodge Jeep RAM. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to serve you more efficiently in the future. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Great Sales department was expected and easy to deal with ?? ?? ?? ?? ??
Business response:
Thank you for your review! It is amazing to hear that you had a great experience with our sales department at Huston Chrysler Dodge Jeep RAM. We strive to make the process as seamless as possible, and it’s great to know we met your expectations. Looking forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
The service area was very clean and organized. The work that was completed was top notch. However I had an appointment at 9:45 and didn't leave 12:30. It was for a simple oil change and tire rotation. It seems that they overbooked clients for the day.
Business response:
Thank you for your feedback, Lamar! We appreciate your kind words about our clean and organized service area, as well as the quality of the work completed. We understand your concern regarding the wait time for your oil change and tire rotation, and we appreciate you bringing this to our attention. It's important for us to provide timely service, and your experience helps us improve. If you would like to discuss this further, please feel free to reach out to us at Huston Chrysler Dodge Jeep RAM. Our team hopes to see you aga... read more
Met by the service advisor up on arrival, ; spoke briefly, was advised how long it would take and escorted to the customer lounge.
Business response:
Thank you for your review! We appreciate your feedback and are glad to hear that our service advisor met you upon arrival, advised you on the wait time, and escorted you to the customer lounge. Our team strives to keep our customers informed and comfortable during their visit. We look forward to seeing you again at Huston Chrysler Dodge Jeep RAM! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
After a rocky start I would say it was good I had several service issues that I had to hurdle, that were eventually fixed at no cost to me , so I really thank the service Department Manager and Arturo for taking care of it!
Business response:
Thank you for sharing your experience. We appreciate your feedback and are glad to hear that our Service Department Manager and Arturo were able to assist you with your service issues at Huston Chrysler Dodge Jeep RAM. If you have any further needs or concerns, please don’t hesitate to reach out. We look forward to serving you again. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
They did what was asked without any issues and I was in and out fast!
Business response:
Thank you for your positive review,Guy! We’re happy to hear you had a smooth and efficient experience at Huston Chrysler Dodge Jeep RAM. We appreciate your feedback and look forward to serving you again soon. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
The sales team is outstanding and service writers great also but the ASE techs are the the ones that make this dealership a super center for taking care of the customers!!
Business response:
Thank you for your wonderful review! We’re pleased to hear you had such a positive experience with our sales team, service writers, and ASE technicians at Huston Chrysler Dodge Jeep RAM. Our team is dedicated to providing exceptional service, and it’s great to know that it showed during your visit. We appreciate your support and look forward to serving you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
I came in without an appointment and the service dept. took me right in. Just lucky I guess. Love the soft drink machine.
Business response:
Thank you for your great feedback! We’re glad to hear that our service department was able to assist you promptly, even without an appointment. It’s wonderful to know you enjoyed the soft drink machine as well! We look forward to seeing you again at Huston Chrysler Dodge Jeep RAM. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Repair was for front axle bearing. Part was not in stock. Had to order and was supposed to be in on Monday. Got call and was scheduled for Wednesday morning. was supposed to be a 2 hour repair. Finally got truck back after 4 PM. Also diagnosis fee was not considered when paying for the repair. Poor and unbelievable communications is what rated this as LOW
Business response:
Thank you for sharing your experience with us, Ron. We understand that communication regarding the front axle bearing repair and the timing of your truck's return did not meet your expectations. Your feedback is valuable, and we appreciate you bringing this to our attention. If you would like to discuss your experience further, please don't hesitate to reach out to us directly at Huston Chrysler Dodge Jeep Ram. We are committed to improving our services and ensuring a better experience for our customers in the future. Sincer... read more
Frequently asked questions about Huston CDJR
How is Huston CDJR rated?
Huston CDJR has a 4.6 star rating with 2,617 reviews.
When is Huston CDJR open?
Huston CDJR is open now. It will close at 6:00 p.m.