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At Freeland, we offer nothing less than stellar customer service. Our team of professionals are ready and waiting to not only find you the perfect vehicle but to make the whole process fast and friendly. If your vehicle needs service, there’s no place more thorough than Freeland CDJR when it comes to preventing issues with our preventative maintenance program and finding solutions when issues do arise. Visit us today, and you’ll see why the Freeland way is the best way to enjoy a fast and friendly experience.
5800 Crossings Blvd, Antioch, TN, 37013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Nice environment and Ish was very helpful!
Business response:
Hello, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I was traveling and made an appointment for a necessary repair by phone. At the appointed time, I brought my vehicle in and was immediately taken care of and was done and gone long before I expected to be. Efficient, friendly service and no one trying to sell me something I didn’t need. Based on my experience, I recommend them.
Business response:
Hi Kurt, We're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!
They were great and communicative of the service wait time and did everything in their power to make it quick.
Business response:
Hi Jessy, We appreciate your positive review of your recent experience with us! Thanks again for the recommendation, and have an amazing day!
I have a couple of cars that the folks at Freeland take care of. One is a Dodge SUV and the other is a BMW convertible. Whether it’s just an oil change or a maintenance/warranty issue, they are always very professional and attentive. If I ever have a problem they fix it. They really seem to care about getting it right. Specifically Mickey The service advisor and David the department manager in service. The rest of the crew are also always very welcoming. Having a car that doesn’t work is very frustrating sometimes. I know th... read more
Business response:
Dear Martin, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.
Prompt response to inquiry about setting up an appointment. Courteous and professional behavior from the service personnel. Quick turn around time in diagnosing and resolving the problem. I have. been coming to Freeland CDJR for many years and would highly recommend it to others.
Business response:
Dear Michael, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.
By far the best car buying experience I’ve ever had. (And I’ve bought or helped people buy A LOT of cars) Told them what I needed and was in and out of the dealer with a new car in less than 90 minutes.
Business response:
Thank you so much, Dylan, for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Freeland CDJR family!
They replaced both air bags due to a recall in a very timely manner. Very friendly and professional customer service provided by Service Advisor Micky McGrath.
Business response:
Thank you, Kevin, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.
🏆🏆🏆I have a Dodge Journey Crossroads and have been going here for the past 5 years and I love the service. The entire staff I have had the pleasure to work with have gone out of their way to help me in a timely, professional and courteous way. I highly recommend them!
Business response:
Thank you, Lisa, for taking the time to leave us a positive review today! At Freeland CDJR, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!
I’m a owner of seven jeeps ! I can give great recommendations to Freeland ! the staff in the service department are professional friendly personable and helpful!
Business response:
Dear Carol, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.
Freeland Chrysler Dodge Jeep Ram has a 4.9 star rating with 2,507 reviews.
Freeland Chrysler Dodge Jeep Ram is closed now. It will open at 8:30 a.m.