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At Freeland, we offer nothing less than stellar customer service. Our team of professionals are ready and waiting to not only find you the perfect vehicle but to make the whole process fast and friendly. If your vehicle needs service, there’s no place more thorough than Freeland CDJR when it comes to preventing issues with our preventative maintenance program and finding solutions when issues do arise. Visit us today, and you’ll see why the Freeland way is the best way to enjoy a fast and friendly experience.
5800 Crossings Blvd, Antioch, TN, 37013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Very good and fast service
Business response:
Hi Ludye, it is great to hear everything was done quickly and to your satisfaction. Have a wonderful day!
Love my car. Had some warranty issues, and appointment times. 7 am appointments and 5 hours later the repair is done. The express lane takes priority over appointment times, which is annoying. I then have to use vacation time to cover the hours I miss from work
Business response:
Hi Dale, thank you for your thoughtful review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Freedland CDJR.
I love how fast they get you in and out. Very friendly staff with alot of knowledge.
Business response:
It is great to hear everything was done quickly and to your satisfaction, Kelli! Thank you again for choosing Freeland CDJR and we hope to see you again.
Austin was very helpful and went above and beyond to help.
Business response:
Hi Sharon, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Freeland CDJR and we hope to see you again.
great dealer. very professional and courteous . make you feel like family
Business response:
Hello Sean, we're glad to hear you found our staff professional and Courteous! Thank you for choosing Freeland Chrysler Dodge Jeep RAM and we hope to see you again.
Jordan is especially helpful. I’ve dealt with her since I purchased my Jeep. Charges for services seem fair and reasonable. Being a senior widow means I need to be able to trust that I am being treated fairly. I believe this is true with Freeland.
Business response:
Thanks for your praise and kind comments about Jordan and our team, Freeland Chrysler Dodge Jeep RAM. Take care and have a wonderful day!
The customer service is always excellent when I get my SUV serviced at Freeland CDJR.
Business response:
Hello Traci, thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.
Service department took excellent care of my new Jeep. It seems the issue I was having wasn’t mechanical but “operator error.” They explained what was happening in terms that I could understand. They will be taking care of my vehicle as long as I own it.
Business response:
Hello Deloris, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Freeland Chrysler Dodge Jeep RAM.
The service department at Freeland is one that I would absolutely recommend to anyone. Rachel, Dave, and company have been nothing but spectacular every step in the way of working with me, the customer—and minimizing my worries. I have lived in 4 states and been to 7 Jeep service departments over my years. Nobody comes close to this crew. They’re upfront, and do a thorough job every time. They do everything within their power to get you the service possible. I rarely write reviews, however this is a special circumstance. Th... read more
Business response:
Hi Adam, thank you for the detailed and lovely review! We're so glad that we were able to go above and beyond your expectations! Thank you for choosing Freeland Chrysler Dodge Jeep RAM and we hope to see you again.
Freeland Chrysler Dodge Jeep Ram has a 4.9 star rating with 2,507 reviews.
Freeland Chrysler Dodge Jeep Ram is closed now. It will open at 8:30 a.m.