Ford Saratoga

Scott M. 

on Yelp

a month ago

Just bought a Ford Escape after vacillating for a couple days on various models. My sales rep, Andre Eriole, was incredibly knowledgeable about each vehicle, indicating that he has made certain to know the details of each model. Andre doesn't just repeat window sticker bullet points, but has a broader comprehension of each models' mechanics, features, options, and other details. He does his job with confidence and in an amicable manner. He advocates for his customers with sales management to ensure a fair deal is struck for ... read more

Robert F. 

on Yelp

6 months ago

I had a good experience with my salesperson, Jackson as well as the Tyler who was the finance manager. They went above and beyond to make sure I was satisfied. I would recommend dealing with these professionals. -Bob F 

Christy V. 

on Yelp

7 months ago

I recently bought a Suburu Outback from Bryce Eddy at Romeo Ford. He was very helpful in getting me in my new vehicle. I appreciate his help and would recommend others to visit Bryce when looking for a new vehicle. 

Kathy B. 

on Yelp

a year ago

I thought I needed rear brake pads, but after inspecting the car, I was told I did not need them right now. I appreciated their honesty. Kathleen Boehmer 

Adam B. 

on Yelp

2 years ago

Like any Ford dealer, very high prices. But the service department has always done a good job communicating with me, and work on my car is always done quicker than I expect. 

Joseph M. 

on Yelp

3 years ago

I have been taking my cars and trucks to Mackey Ford service department for years and have always been satisfied. I have never felt like I was being overcharged and the work has always been fantastic. The service coordinators are very good at their job and very patient! I actually bought my truck with a different dealership but still take it to be serviced here. 

Todd J. 

on Yelp

4 years ago

Recommend. I just purchased a Bronco that I ordered one year ago and I was pleased with the guys at Saratoga Ford. They treated me fairly and straight up. Delivery Specialist / Customer Service Rep "A" was knowledgeable, pleasant and helpful; Finance Manager "F" was honest and clear, fairly presented the options like rust inhibiter, warranty, etc... and got me a better loan than I could with my own bank; Manager "S" followed up to resolve a question for Ford corporate. (First initial to respect that Yelp policy asks revi... read more

Diane T. 

on Yelp

5 years ago

I confess after my last experience with Crossroads Ford service department last year, my expectations were low (didn't even come close to getting repair done in the time frame, despite multiple reassurances . . . . .take home message: avoid them at all costs), but I was quite pleasantly surprised. Every interaction was professional ; we dropped the vehicle off after close on Tues night, and they called us before 10 on Wed to tell us it was done, and that sound I heard was the belts, and they'd have those done by lunch. Th... read more

Betsy F. 

on Yelp

6 years ago

Great experience with this dealership! They got me in and out in a few hours. Lots of perks with my outback and great deal of maintenance! I highly recommend this dealership!