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11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service was done fairly expeditiously. Out service advisor. Mel Santiago, was excellent- totally friendly and helpful. A complimentary car wash was included!
Business response:
We're thrilled to hear Mel Santiago provided friendly and helpful service and that your visit was completed efficiently. It's always our goal to make every experience smooth and enjoyable at El Cerrito Honda.
They did what they said they would do, on time, and even washed the car.
Business response:
Thank you for sharing your experience. We're glad to hear everything was completed on time and that you enjoyed the complimentary car wash at El Cerrito Honda.
Very professional and polite service
Business response:
Thank you for your kind words. We're so glad our team at El Cerrito Honda provided you with professional and polite service, and we look forward to helping you again.
100% Customer service . Our car service finished before the estimated time
Business response:
Thank you for sharing your feedback about El Cerrito Honda. We are glad you received 100% customer service and that your car was ready sooner than expected.
My experience was great. Andrew saved me some money and was also transparent through the whole process. He even recommended a service that should've been done before.
Business response:
Thank you for letting us know about your great experience at El Cerrito Honda. We are glad Andrew was able to save you money, provide transparency throughout the process, and recommend an important service. We hope to see you again for your future automotive needs.
Fast and easy!!! Wonderful customer service.
Business response:
Thank you for the 5-star review. We are glad to hear your visit was fast and easy and that you received wonderful customer service at El Cerrito Honda.
Mel Santiago was very friendly and efficient! The car was ready earlier than promised! I just wish this dealership still offered shuttle service! I only live 8 miles away, and had to pay over $50 for an Uber ride to and from my house!
Business response:
Thank you for your feedback. We are glad to hear Mel provided friendly and efficient service and had your car ready ahead of schedule. We understand your concern about the lack of shuttle service and will share your comments with our management team.
Easy, painless, the staff was professional, friendly, and informative.
Business response:
Thank you for your wonderful feedback. We are happy to know you had a pleasant experience and that our staff made you feel well informed and welcome.
My tire pressure sensor light came on. Took my Honda in to have it checked out. Sensor was fine but I had a nail in my left rear tire. Tire was repaired and I was out in a short period of time. What was impressive was I drove the car in with no appointment. Service and professionalism is hard to beat. Regards Bob Correia
Business response:
Thank you Bob for sharing your experience. We are glad our team was able to quickly take care of your tire repair and get you back on the road. We appreciate your kind words about our service and professionalism.
El Cerrito Honda has a 4.6 star rating with 5,915 reviews.
El Cerrito Honda is open now. It will close at 8:00 p.m.