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Cole Nissan
- Car Dealers
- Bluefield, WV
About this business
Location details
U.S. 460 #3, Bluefield, WV, 24701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Funny how post get deleted so they can boost their stars. I had to file a claim today against this dealership snd the service department with Nissan. Mark, at the service desk is rude! Told me my first trip that he couldn’t and wouldn’t help me. Technicians are not helpful and act like they don’t want to permanently fix the problem! I’ve had my wife’s 2019 pathfinder there 3 times over the back hatch not working snd nothing had helped! Was told today they would check the codes but other than that they couldn’t help. I’ll nev... read more
Business response:
Dear Matt, we sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Gary Edwards, Fixed Operations Director, at GEdwards@billcoleautomall.com. We look forward to hearing from you.
Said to come in they have everything ready when I got there the truck was still in St. Albans and didn’t have anything ready really a waist of Time really really bad business wouldn’t buy a billy goat from them!!!!
My name is Clint Stacy. An I wouldn’t take my Vehicle to cole Nissan to be worked on. I took my 2010 Nissan Armada there in the summer to have some Suspension work done And they kept the vehicle for close to three months and charge me close to $3000 to fix it. The day we pick the vehicle up we had to take it back the next day because the air ride suspension wasn’t working, they told me that I needed to replace the sensor to the air compressor an I did And it cost $200 and 100 for them to put it in. Then after keeping the veh... read more
Business response:
Thank you for taking the time to leave a review about your experience. We would appreciate the opportunity to discuss the details of this situation to determine how we can assist you. Please give us a call at 304-621-6275 and we will do our best to make this right. We hope to hear from you soon.
This place is a joke! After having a horrible experience buying I then had a nightmare having my car fixed there after being rear ended! Needless to say my car still looks and drive like crap! NEVER will I deal with this place again! EVER & I’m stuck with a piece of crap since they couldn’t do their job right!
Business response:
Hannah, we value your feedback, as we take criticism seriously! We apologize for your negative experience and would appreciate the opportunity to speak with you further. Can you please send us a direct phone number through private message so we can speak with you directly? Thank you.
your prices are way to high
Business response:
Hi Dave, we are sorry you did not have a pleasant experience with us. Could you please private message us with your phone number so we can speak further? We would greatly appreciate the opportunity to earn back your business.
Frequently asked questions about Cole Nissan
How is Cole Nissan rated?
Cole Nissan has a 4.8 star rating with 1,270 reviews.
When is Cole Nissan open?
Cole Nissan is closed now. It will open at 8:30 a.m.