This profile has been claimed by the business owner or representative.
Cole Nissan
- Car Dealers
- Bluefield, WV
About this business
Location details
U.S. 460 #3, Bluefield, WV, 24701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
RecommendedI will alwaysss come to these guys they are the best around!!!!!
RecommendedException sales team. The do the impossible. This is our 4th purchase and we will definitely purchase here again!
RecommendedThe Cole Automotive Group is #1! Great folks, great service!!
RecommendedNot as good as my dealership in CT. But since I have moved to MI, I go to Cole for everything my Nissan needs. In CT, any type of service you get done, they always vacuum out the entire inside of your vehicle and clean it and wash it. That I miss because I do not get that at Cole but overall, still a good dealership.
RecommendedAlways a good service experience! Wonderful people to work with on automotive needs!! My Go To dealership!!
I have purchased two new vehicles from Cole Nissan. Never again after my last purchase!
Took my ‘20 Murano in for a knocking noise coming from the front wheels. I had taken a video so they could listen to what I was hearing. I took it over the day before bc I work & can’t get over there in the middle of the day. Anyway, they drove it around the parking lot & said you have a rock in between the brake & rotor. It’s out now, you’re good to go. Easy peezy right? Nope. I get on 460 knocking noise is still very much there. I take it back to leave it overnight for my actual appointment the next day. They call & say we... read more
Took my 2017 Murano, 51K miles, to service shop on 27 July, spoke with mark at service desk. I described the problem as coming from the front end, a variety of sounds, squeaking, grinding, rubbing, bumping going over bumps in road, squealing. He made an appointment for vehicle on 29 July, 1030am. Dropped it off the night before. At 130pm on appointment day, I had not heard from mark. So I drove to dealership, mark was at lunch. Spoke to jerry, he checked out what was going on, said tech was just finishing my Murano up, be... read more
Business response:
Dear Rick, we sincerely apologize for your experience. We understand how frustrating this has been for you and we want to make it right. Jason Cole, our General Manager, will be reaching out right away to discuss this with you.
I told service writer I wanted an oil change, tires rotated and battery changed in my remote starter, he said ok and took my keys. I waited about 30 mins and he came and told me I was ready. I asked him if he changed my battery, and he said no, but it would only take a minute, he left and returned a few mins later, I didn't ask about the tire rotation because what I was charged I thought it had been done. after leaving I looked at my invoice and tires had not been rotated. I dont know what happened, if it was service write... read more
Business response:
Dear Connie, on behalf of Cole Nissan, we would like to apologize for your frustrating experience with our Service department. The situation you have described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us, and we would like to regain your trust. If you are open to discussing this issue in further detail, please contact Gary Edwards, our Service Manager, at GEdwards@billcoleautomall.com so we can work towards a resolution. Thank you for a... read more
Frequently asked questions about Cole Nissan
How is Cole Nissan rated?
Cole Nissan has a 4.8 star rating with 1,270 reviews.
When is Cole Nissan open?
Cole Nissan is closed now. It will open at 8:30 a.m.