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5500 Gasoline Alley Dr, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The check-in process after dropping my car off in the service driveway was a little rough, but it didn't take too long to get my advisor's attention, and once I did the remaining experience was perfection! My advisor was Amber and I really enjoyed working with her! She's fantastic. While waiting, there were several cold and hot drinks to choose from at no extra cost (they even had my favorite coffee-mate creamer!! lol), and this of course was awesome and made my son , who was waiting with me, very happy too. I left for a whi... read more
Business response:
Thank you, Julie! We're so glad everything went smoothly after check-in and that Amber took great care of you. It's great to hear you and your son enjoyed the drinks and that the service video kept you informed. We appreciate your kind words and are happy to have you as part of the Subaru family!
Service staff friendly and helpful. Charges are higher than elsewhere for similar services. No damage to vehicle this time as prior due to damage to oil plug. Still a bit leary. All went well this time.
Business response:
Thank you for your honest feedback, Patricia. We’re glad to hear this visit went well and that our team was friendly and helpful. We understand your concerns and appreciate the opportunity to continue earning your trust.
Very thorough Friendly & courteous. I don't mind waiting in their comfortable customer area. The Covenant coffee is great I wouldn't hesitate to recommend Subaru & Sangara!
Business response:
Hi Leslie, thank you for the wonderful feedback! We’re so glad you enjoyed the thorough service and found our team friendly and courteous. It’s great to hear you like our comfortable waiting area and Covenant coffee too! We appreciate your recommendation of Subaru & Sangera!
Great thorough service. They take time to inspect all that is necessary. They also do not try to sell anything else other than what is actually needed
Business response:
Hi Larry, thank you for sharing your experience! We’re glad to hear the service was thorough and honest—doing only what’s necessary is always our goal. We appreciate your trust and look forward to helping you again!
Fast courteous service . People make or break a business and this group has the best team of people who serve their clients well.
Business response:
Thank you, Gerald! We're so glad our team made a great impression. Your kind words mean a lot to us, and we’re grateful for the opportunity to serve you!
Outstanding service. Top notch.
Business response:
Thank you, Kenneth! We truly appreciate your kind words. It’s great to hear you had an outstanding experience. We’re always here to provide top-notch service whenever you need us!
It was quick and enjoyable.
Business response:
Thank you, Dana! We're so glad to hear your visit was quick and enjoyable! We appreciate you choosing us and look forward to seeing you again next time!
I would have given 5 * BUT you didn't wash the car where as Hello Subaru of Valencia washed the car every time I dropped it off.
Business response:
Thank you for your honest feedback, Johnny! We’re glad to hear the overall experience went well, but we completely understand how a clean car can make a big difference. We appreciate you pointing this out, it’s helpful as we continue to look for ways to improve. We hope to earn that fifth star on your next visit!
Irene never failed to take care of me and have my best interest in mind. All issues were handled promptly and efficiently.
Business response:
Thank you, Danielle! We're so happy to hear Irene took such great care of you and handled everything with care and efficiency. It’s clear she truly had your best interest at heart, and we’ll be sure to share your kind words with her. We appreciate you and look forward to seeing you again!
Sangera Subaru Service has a 4.7 star rating with 91 reviews.
Sangera Subaru Service is closed now. It will open tomorrow at 7:30 a.m.