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5500 Gasoline Alley Dr, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a tie blowout on the freeway. Once I got to a safe location, I contacted Subaru. Within 20 minutes someone was there to help me. I hope to never go through this again but if I do I'm calling Subaru.
Business response:
Thank you for sharing your experience! We’re so glad we could assist you so quickly during such a stressful situation. While we hope you don’t have to deal with another blowout, we’ll always be here to help if you do!
It was quick and easy.
Business response:
Thanks so much, Johnathan! We’re glad to hear your experience was quick and easy. We appreciate you choosing us!
Service was great. Provided video footage of inspection. It took only an hour to be done. Great job 👏
Business response:
Thanks for the great review! We’re so glad to hear that you had a positive experience and that the video footage of the inspection was helpful. We always strive to keep things quick and efficient, so we’re happy it only took an hour!
Irene Perez is always so attentive to the needs of my Outback. She goes above and beyond making every experience I have with her and the dealership a true pleasure. I would and do recommend the service department to everyone and most of all I recommend Irene. She makes the experience feel as if I am just going to see a friend who cares about my concerns and needs. Thank you Irene for all that you do.
Business response:
Thank you, Kristen! We’re so grateful for your kind words about Irene and the service team. It’s wonderful to hear she makes every visit feel personal and caring, that’s exactly the experience we strive for. We’ll be sure to share your appreciation with her!
The service workers were excellent.
Business response:
Thank you, Ryan! We’re happy to hear you had a great experience with our service team. We appreciate your feedback!
Quickly, efficiently and thoroughly
Business response:
Thanks, Janice! We’re glad to hear you had a quick, efficient, and thorough experience. We appreciate your feedback!
Got right in and was out in less than hour.
Business response:
Thanks, Linda! We're glad we could get you in and out quickly. We appreciate you choosing us and hope to see you again next time!
Everybody was very respectful and Cape May posted on the status of my car. Answered my questions. And let me know what I was due for for maintenance and when it would end. Also there was an unusual tear in my car seat on a driver side and they looked at it and said it it would be covered under the warranty but needed to be taken care of now. Everyone gave good customer service.
Business response:
Thank you, Andrea! We’re glad to hear our team at Cape May kept you informed every step of the way and provided attentive, respectful service. It’s great they caught that tear and helped you handle it under warranty. We appreciate your feedback and trust!
On time! 😊
Business response:
Thanks, Dorothy! We’re happy to hear everything was on time. We appreciate you choosing us!
Sangera Subaru Service has a 4.7 star rating with 91 reviews.
Sangera Subaru Service is closed now. It will open tomorrow at 7:30 a.m.