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Sangera Subaru
- Automotive
- Bakersfield, CA
About this business
Location details
5500 Gasoline Alley Dr, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Recommended
RecommendedI had my first service for my new Crosstrek...great service and Subaru gear shop, friendly staff and nice waiting area,
RecommendedThis was my first Subaru. I dealt with Max, and he was great. The experience was pleasant and I didn't feel pressured. Now I am the proud owner of a Forester. Definitely a place I would recommend to family and friends.
Recommended
RecommendedGreat service and helpful people.
Disappointed!! My second visit with Sangera Subaru for routine maintenance (100,000 mile service). My service advisor said I needed a $4,000 repair for oil leaks in the common areas. Not on my 50,000 mile service nor this visit, did she recommend a PCV valve replacement!! A very well known issue with the FB25 engine. Also, I needed a my TPMS light corrected. A $700+ repair to replace the TPMS sensors. When I left the dealership the issue was not corrected. I had to return. Also, my alignment did feel 100% correct on my way ... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review Hi Rodger, we’re sorry to hear about your disappointing experience and the issues with your service visit. We understand how important trust and clear communication are, especially when it comes to your vehicle’s care. Your feedback is important to us, and we will use it to improve our customer service. ... read more
I took my viechle in twice and still thinking of taking it a third time for the same issue. The customer service is ok.
Business response:
Thank you for the review, Silvia. I'm sorry to hear you're continuing to have issues with your vehicle and would like the opportunity to discuss the situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Bill Smith - Service Manager - 661-836-3737
I have made numerous attempts to make an appointment for some simple scheduled maintenance. After getting the runaround for a few days, there is simply no way I could put any faith in your dealership to properly perform maintenance on my Outback. Very disappointed. The only positive I can get out of this is that I will have my vehicle serviced by folks I have confidence in.
Frequently asked questions about Sangera Subaru
How is Sangera Subaru rated?
Sangera Subaru has a 4.7 star rating with 1,263 reviews.
When is Sangera Subaru open?
Sangera Subaru is open now. It will close at 8:00 p.m.