This profile has been claimed by the business owner or representative.
Price Toyota
- New Castle, DE
About this business
Location details
168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Efficient, effective, well explained, and reasonably priced
Business response:
Thank you for your feedback! We're pleased to hear that you found our service at Price Toyota to be efficient, effective, well explained, and reasonably priced. Your satisfaction is important to us, and we're here to provide top-notch service whenever you need it. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. Best regards, The Price Toyota Team
Megan is Awesome. Parts Department is Awesome.
Business response:
Thank you for your kind words! We're thrilled to hear that Megan and our Parts Department have been awesome in serving you. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any more comments or questions in the future, please don't hesitate to reach out. We're here to assist you!
This was a minor regular service appointment for a 10 year old SUV which Price Toyota did promptly and with very little upselling.
Business response:
Thank you for sharing your feedback with us. We're pleased to hear that your recent service appointment at Price Toyota was prompt and had minimal upselling. Providing efficient and transparent service is important to us, and we appreciate your acknowledgment of our efforts. If you have any more comments or questions in the future, please feel free to reach out. We look forward to serving you again!
Our sales person was great until I had a question about Mozillas consumer privacy research on Toyota subscription services - then crickets. Add of this writing the phone app does not connect to the vehicle and the rear air conditioning doesnt work. I indicated to Prove that Id prefer to visit Toyota service closer to my home - again crickets.
Business response:
Thank you for sharing your experience with us, and we apologize for any inconvenience you've encountered. We're committed to providing excellent service, and it's unfortunate that you've had concerns regarding Toyota subscription services and the functionality of your vehicle. To address these matters, I encourage you to reach out to Chris Earley, our General Sales Manager, at 302-322-8600. He'll be more than happy to assist you and ensure that your questions and concerns are addressed promptly. Your satisfaction is importan... read more
My 3-year-old RAV-4 wouldnt start - battery????Had to have it jumped and taken to Price, even though it was closed. I needed it so I could attend a funeral the next morning and I needed to know why this car with only 14,000 miles was having trouble. And it was ready - on time!!! They had not only checked the battery, but also the starter and the alternator. I had also asked them to change my oil and the filter, and check my fluids. Everything was done in time for me to attend the funeral. They answered my questions, and ... read more
Business response:
Thank you for sharing your recent experience with us. We're pleased to hear that even in a challenging situation, our team at Price Toyota was able to assist you promptly and effectively. Your satisfaction is our priority, and we're glad to know that you received the service you needed in time for the funeral. If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We appreciate your kind words and your continued trust in Price Toyota.
It was a quick service and everyone I worked with was amazing!
Business response:
Thank you for your positive feedback! We're delighted to hear that our service was quick and that you found everyone you worked with to be amazing. Your satisfaction is important to us, and we look forward to serving you again in the future. If you have any more comments or questions, please feel free to reach out. Safe travels!
I drop my car off the night before for a 7am appt the next day. I had not received a call about my car by 11am so I called & was informed it had not been looked at yet by the service advisor and he would call me back once the mechanic had looked at it. Around 1:30pm I finally got a call back from the advisor. Ive had my car since 2012 and have had all the servicing done there and have never had to call to see what service is needed before someone called me.
Business response:
Thank you for sharing your experience with us, and we apologize for the delay in servicing your car during your recent visit. We understand your frustration, and we appreciate your long-standing loyalty. Your feedback helps us improve our service and communication processes, and we'll take steps to ensure this doesn't happen again in the future. If you have any more concerns or need assistance, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to provide you with a better experience nex... read more
The service was okay. I felt the response to my question about the exuberant cost of a future brake repair was subpar, stating that "I don't make the prices," was not a professional response. Additionally, I didn't understand why my seat was lowered. I can understand moving it forward or backward, why did it need to be lowered to rotate the tires and change the oil? Why wasn't it raised back to the top where I had it?
Business response:
Thank you for sharing your feedback with us. We apologize for the subpar response you received regarding the cost of a future brake repair that was not professional, and we appreciate your patience in pointing it out. Regarding the seat adjustment, we'll review our procedures to ensure clear communication and that your preferences are respected. Your feedback helps us improve, and we're here to provide you with a better experience in the future. If you have any more concerns or questions, please feel free to reach out. Your... read more
Price Toyota is the place for my car service from now on. It was easy to get an appointment, service experience was good. Every employee were good and my car was ready on time. Five star from me.
Business response:
Thank you for choosing Price Toyota for your car service! We're thrilled to hear that you had an easy appointment process, a good service experience, and that our employees provided excellent service. We appreciate your 5-star review and look forward to serving you again in the future. Your satisfaction is our priority!
Frequently asked questions about Price Toyota
How is Price Toyota rated?
Price Toyota has a 4.4 star rating with 4,471 reviews.
When is Price Toyota open?
Price Toyota is closed now. It will open at 9:00 a.m.