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Mazda of New Rochelle
- Car Dealers
- New Rochelle, NY
About this business
Location details
149 E Main St, New Rochelle, NY, 10801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Hands down, the best car shopping experience. Henry is AMAZING!! Having a whole week of terrible stressful encounters at other dealerships. Walking into Mazda of New Rochelle was the best decision I made. Staff and employees were all extremely professional and nice. Henry… I don’t know if there are words to describe how amazing he was.. Extremely knowledgeable, professional, and never once made me feel pressured. If you plan to go to Mazda if New Rochelle, I would highly highly recommend asking for Henry!! Thank you Henry fo... read more
Business response:
Hi Erica, Thank you so much for your kind words and for sharing your positive experience with us, especially with Henry! We're delighted to hear that you had the best car shopping experience with our team at Mazda of New Rochelle. Henry is indeed exceptional, and we'll make sure to pass on your appreciation to him. If you ever need further assistance or have more questions in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again! Best Regards, Your Mazda of New Rochelle Tea... read more
My experience was as seamless as I wished it to be. This was my first time getting a car and Mazda of New Rochelle made this so easy. Starting with Henry, he worked with me to get me a car within my price range that was better than what I was originally looking at. He was very helpful with answering any questions and getting all the things that come with a car. I would definitely recommend coming to Mazda of New Rochelle!
Business response:
Hi Savannah, Thank you for choosing Mazda of New Rochelle for your first car purchase! We're thrilled to hear that your experience was as seamless as you wished it to be. Henry and our team take pride in making the car-buying process easy and enjoyable. Your recommendation means a lot to us, and we're grateful for your positive feedback. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Safe Travels, Your Mazda of New Rochelle Team
Went to 3 other dealers, this was the most straightforward one. Henry hernendez was especially helpful to us, getting us what we wanted, lots of communication, no distractions. Georgia and Lisa (?) at finance also great. We recommend.
Business response:
Hi Greg, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our dealership to be the most straightforward and that our team, especially Henry Hernandez, went above and beyond to assist you. Your recommendation means the world to us, and we are grateful for your trust and support. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again in the future and making your experien... read more
This dealership is very pleasant and welcoming. They are reliable and help you understand more about purchasing a vehicle. I had a great first time experience with them.
Business response:
Hi Shanoy, Thank you for your wonderful review! We're thrilled to hear that your experience with our dealership was pleasant, welcoming, and informative. Providing reliable and informative assistance to our customers is what we aim for, especially for those who are new to the vehicle purchasing process. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you again whenever you n... read more
As always Amanda is a gem. I had an issue with a brake Caliper. An independent garage had diagnosed prior to me coming. I thought the whole caliper had to be changed but it was a much cheaper clip issue. Ethical service as always with a smile
Business response:
Hello Valued Customer, Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that Amanda provided you with excellent service once again. It's great to know that our team was able to correctly diagnose and address the issue with your brake caliper, saving you both time and money by only replacing the necessary clip. At our shop, we always strive to provide ethical and transparent service, ensuring that our customers receive the best value for their money. Amanda and the rest of... read more
Tremendously personable and he was able to get me into a beautiful new car and made the whole process as smooth as possible!
Business response:
Hello, We truly appreciate your wonderful feedback! It's fantastic to know that your experience at Mazda of New Rochelle was marked by tremendous personal attention and a seamless car-buying process. Delivering a smooth and enjoyable experience for our customers is what we strive for. If you ever have any questions or require further assistance, please don't hesitate to reach out. We're here to help and thrilled that you're now enjoying your beautiful new car. Thank you for choosing Mazda of New Rochelle!
I brought my car in for service & Phillip was great. I left Nissan to join the Mazda family & I don’t regret it.
Business response:
Hello, Thank you for sharing your experience with us! We're delighted to hear that Phillip provided you with excellent service during your visit. We're glad that you decided to join the Mazda family and that your choice has been a positive one. If you ever need any further assistance or have questions about your Mazda, don't hesitate to reach out. We're here to help and support you as a valued member of our Mazda community. Safe travels and enjoy your time with your new Mazda!
The staff was friendly and knowledgeable. Customer service was great. I would highly recommend this dealer.
Business response:
Hello, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
The team is always very attentive and offers great advice with regard to regular maintenance of my car. Philip was super responsive too!
Business response:
Hello, thank you so much for your praise and kind comments about Philip! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!
Frequently asked questions about Mazda of New Rochelle
How is Mazda of New Rochelle rated?
Mazda of New Rochelle has a 4.6 star rating with 5,593 reviews.
When is Mazda of New Rochelle open?
Mazda of New Rochelle is closed now. It will open at 9:00 a.m.