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Mazda of New Rochelle
- Car Dealers
- New Rochelle, NY
About this business
Location details
149 E Main St, New Rochelle, NY, 10801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Charles was patient and guided us to a sale based on what we were looking for and not what he wanted to sell us
Business response:
Hello Steven, We appreciate you taking the time to share your experience with us! We're delighted to hear that Charles provided you with patient and guided assistance, ensuring your purchase aligned with your needs. Customer satisfaction is our top priority, and we're glad Charles could make your car-buying experience positive. If you ever have more questions or need further assistance, feel free to reach out. Thank you for choosing Mazda of New Rochelle, and we look forward to serving you again in the future! Best regards, ... read more
My mother purchased a 2021 Acura Tlx which she has been dreaming about for a very long time. We saw Charles had made a very comprehensive video showing the car in its entirety. Full exterior and interior video not missing anything at all. When we came to check out the car he heard out all the stuff and was persistent with working with us and didn’t give up on trying to help us walk away with the car she’s always wanted. Without him it wouldn’t have been possible. We strongly recommend him to anyone looking for a new or used ... read more
Business response:
Hello Justin, We are delighted to receive such positive feedback about your experience at Mazda of New Rochelle, and we sincerely appreciate you taking the time to share your thoughts. It's fantastic to hear that Charles's comprehensive video and persistent efforts played a crucial role in making your mother's dream of owning a 2021 Acura Tlx a reality. Charles is committed to providing excellent service, and we are grateful for your recommendation. Should you have any further questions or if there's anything more we can ass... read more
I have been very impressed with Charles being my sales rep. He didht disappoint. He went above and beyond. Charles you are the best. Thank you so much for getting me into my new car.
Business response:
We're thrilled to hear about your positive experience with Charles at Mazda of New Rochelle! It's fantastic to know that he went above and beyond to ensure your satisfaction and helped you get into your new car seamlessly. Charles is indeed a valuable member of our team, and your kind words mean a lot. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing Mazda of New Rochelle, and we appreciate your trust in us! Best regards, Your Mazda... read more
Charles was awesome! He helped me find the perfect car in the perfect color within my price range. His knowledge about the vehicle and its competitor was unmatched. Thanks for my perfect Mazda!
Business response:
Thank you for sharing your experience at Mazda of New Rochelle! We're thrilled to hear that Charles provided you with excellent service and helped you find the perfect Mazda that fits your preferences and budget. It's wonderful to know that his knowledge about the vehicle and its competitors was unmatched, contributing to your satisfaction. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us, and we hope you enjoy every moment w... read more
Great guy very nice customer service . Gave me a ride home.will recommend his service to anyone
Business response:
Thank you for your kind words! We're delighted to hear about your positive experience with our team, especially the great customer service and the ride home. Your recommendation means a lot, and we appreciate your feedback. If there's anything else we can do for you or anyone you know, feel free to reach out. Best regards, Your Mazda of New Rochelle Team
Charles was extremely professional and showed a lot of passion when dealing with us as his customers. He went above and beyond to make sure our experience was as pleasant as possible.
Business response:
We're thrilled to hear about your positive experience with Charles! Your kind words about his professionalism and passion mean a lot to us. We're committed to going above and beyond for our customers, and we're glad he could make your experience pleasant. If there's anything else we can assist you with, feel free to reach out. Safe travels, and thanks for choosing Mazda of New Rochelle! Best regards, Your Mazda of New Rochelle Team
Charles was my sales person and I could have asked for anyone else. He was very knowledgeable about the CX-90. He help me with his knowledge of all the functions on this vehicle. I want to thank him for all his help and continued support.
Business response:
Thank you for your feedback! We're delighted to hear that Charles provided you with exceptional service and extensive knowledge about the CX-90 at Mazda of New Rochelle. Our team is dedicated to assisting customers and ensuring they have a smooth and informed car-buying experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Your Mazda of New Rochelle Team
Mr. Charles is a one of the exceptional agent we encountered. He’s a guy ready and welcome the customer in a pleasant and approachable way to discuss your needs. He is also helpful and extending his effort for the comfortability of his customer. Thank you for your assisting us. God bless!
Business response:
Thank you, Marco! We're thrilled to hear that Mr. Charles at Mazda of New Rochelle provided you with exceptional service and made your experience pleasant and comfortable. We appreciate your kind words and your trust in us. If you ever have more automotive needs, please don't hesitate to reach out. God bless you too!
Excellent customer service overall. Smooth no stress purchase transaction. Gregg Wilson was not pushy, attentive and responsive to all my concerns. I was very pleased with the service department (Phil and Amanda) who successfully addressed all the issues in a timely fashion and provided the loaner vehicle.
Business response:
Thank you! We're thrilled to hear that you had an excellent overall experience at Mazda of New Rochelle and that Gregg Wilson provided a smooth and stress-free purchase transaction. It's great to know that the service department, led by Phil and Amanda, addressed your concerns promptly and provided a loaner vehicle. Your satisfaction is important to us, and we're here for any future automotive needs you may have.
Frequently asked questions about Mazda of New Rochelle
How is Mazda of New Rochelle rated?
Mazda of New Rochelle has a 4.6 star rating with 5,593 reviews.
When is Mazda of New Rochelle open?
Mazda of New Rochelle is closed now. It will open at 9:00 a.m.