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Maserati of Santa Monica
- Car Dealers
- Santa Monica, CA
About this business
Maserati of Santa Monica offers a wide selection of new and used luxury vehicles, parts, service, and more! Visit us today to learn how our dealership can meet your automotive needs or call us to schedule a test drive! (424) 325-4053
Location details
1820 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Casey in the service department is fantastic. He is professional, kind and genuinely cares. If I buy another Maserati, it will be because of him.
Business response:
Stefanie, thank you for sharing your thoughts about your experience with Casey here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!
I took my Fiat spider in for an oil change and Ken was there to help me in the service department. Ken is always very friendly and knowledgeable and extremely helpful he had my car in for the oil change right away and he even gave me a rental car after they discovered that I had it a leak in the coolant system. In the past I’ve always dealt with Ken and Pedro they’re both super great service people I would give them both big pay raises And promotions they’re fantastic. I highly recommend to anyone that has a fiat or a Masera... read more
Business response:
Vinny, Here at Santa Monica Maserati Alfa Romeo FIAT, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Ken and Pedro, and it was a pleasure having you at the dealership. We appreciate your review!
Ken customer servuce skills are exceptional! He was very helpful, informative and personalized my fiat experience.
Business response:
Thank you for your very kind review. Ken and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.
My car was taken care of, I was provided with a rental, which meant I was not inconvenienced during the repair process. Car was delivered clean. Thank you.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
This dealership’s service & attention to detail is superb. They made me feel like a king. Don’t miss out! Merry Christmas!!
Business response:
Thank you, Sean, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
The service manager was super cool. A refreshing The service manager was super cool. A refreshing experience. I will gladly return for ongoing service with this dealership
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.
It was a pleasure dealing with this dealership. Salesman It was a pleasure dealing with this dealership. Salesman and sales manager were very helpful. Thank you Felix
Business response:
Thank you for sharing your experience with us, Felix! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Loved the great customer service with the exception of Ken. He is nothing like the warm welcome I received from the porters and Pedro. It’s unfortunate that he doesn’t see the benefit of continuing the welcoming culture established by his peers. As for the car service. Same as other fiat dealers. What I expected.
Business response:
Thank you, Mechele. Quality customer service is always our number one priority. We will share your comments with the team and hope to have you as a customer for years to come.
The excellent customer service provided by Pedro and team and SM Alfa Romeo converted me from this being the dealership of last resort for service to my preferred dealer for service. Thanks for everything!
Business response:
We are very happy Pedro and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Frequently asked questions about Maserati of Santa Monica
How is Maserati of Santa Monica rated?
Maserati of Santa Monica has a 4.9 star rating with 1,488 reviews.
When is Maserati of Santa Monica open?
Maserati of Santa Monica is open now. It will close at 8:00 p.m.