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Maserati of Santa Monica
- Car Dealers
- Santa Monica, CA
About this business
Maserati of Santa Monica offers a wide selection of new and used luxury vehicles, parts, service, and more! Visit us today to learn how our dealership can meet your automotive needs or call us to schedule a test drive! (424) 325-4053
Location details
1820 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Casey is the best service manager I have ever dealt with. Hands down. Thank you.
Business response:
Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful feedback!
People are kind. Service is good. Very helpful. I Would come again next time if needed.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
There is no comparison between Santa Monica Maserati and other local luxury brand service departments. They've been servicing my Gran Turismo for two and a half years and I've gotten the royal treatment every time. Even with last minute appointments the drop off process is quick and seamless; often with my loaner vehicle already waiting for me.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Customer service is great! Always very friendly. Casey has always been a great pleasure to work with. He keeps me well informed of the status of my vehicle
Business response:
Thank you, Lauren. It's great to hear that Casey delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!
I have mixed feelings about this place. Love driving the Alfa but hate getting it serviced. This dealership did provide good customer services at my last visit, but prior to that they seemed to push problems away and not take responsibility. For example, I needed a new battery once and they could not provide me with one (claimed it was sold out). Also, a lot of the electronic issues were never resolved until my last visit (and they were early known Alfa issues). However, they finally took responsibility and fixed my car unde... read more
Business response:
We apologize for the bumpy start and you were originally unsatisfied with your service but grateful that you gave us the opportunity to work with you to rectify the situation. Thank you for choosing Santa Monica Maserati Alfa Romeo Fiat, and we hope to see you again in the future.
Ken was great. The part was backordered so took too long to get my car.
Business response:
We appreciate your business and our team looks forward to serving you again soon!
They are very customer-centric. They picked up my car and delivered it when it was done. They called with updates when they said they would. I’ve bought 2 cars from them, and this is a big reason why!
Business response:
Steve, thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and look forward to seeing you again!
Casey the service manager is an amazing guy, responsible and honest, much appreciate his help
Business response:
Thanks
Best dealership experience I’ve had so far! They make everything so easy. Love how they make sure you have a ride to and from the dealership while they keep your car.
Business response:
Thank you for your very kind review, Jazmine. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.
Frequently asked questions about Maserati of Santa Monica
How is Maserati of Santa Monica rated?
Maserati of Santa Monica has a 4.9 star rating with 1,488 reviews.
When is Maserati of Santa Monica open?
Maserati of Santa Monica is closed now. It will open at 9:00 a.m.