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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The dealer ship is very clean. The service clerks are very friendly and helpful. The refreshments stand or beverage stand Is all always well stocked very clean.
Business response:
Thank you for your kind words! We’re thrilled to hear that you found our dealership clean and our service clerks friendly and helpful. We take pride in keeping our beverage stand well-stocked and tidy for your convenience. If there’s anything else we can do for you, please let us know. We look forward to serving you again!
Service was efficient and the staff professional and courteous as usual. I feel confident that our car is being well looked after.
Business response:
Hi, Thank you for your feedback! We're glad to hear that you found our service efficient and our staff professional and courteous. We appreciate your trust in us to take care of your vehicle.
Everyone in the dealership was polite, Katelyn was a pleasure to deal with and my car was serviced exceptionally.
Business response:
Hi, Thank you for your feedback! We’re glad to hear that everyone at the dealership was polite and that Katelyn made your experience enjoyable. We look forward to assisting you again in the future!
I originally brought my GTI in for a suction pump recall, and for a check up on my wheels. They found that the inner rim of each tire was damaged and the inner wiring was exposed. Since GTIs are rare for the area, they had to order the tires. I needed to leave my car at the shop because they recommended that I shouldn’t drive it home. However, they provided me a shuttle back to my house, which most dealers won’t do. Once the recall and tires were done (roughly 2 business days) I picked it up and drove it home. I took one sho... read more
Business response:
Thank you for sharing your experience, Jason. We apologize for the inconvenience you faced, but we're glad to hear that our team went above and beyond to assist you. We appreciate your understanding and patience throughout the process. If you have any more needs or questions in the future, feel free to reach out. We look forward to serving you again!
Jarime was very easy to work with. No pressure, answered all questions promptly & tool great care of me during my transaction. Will definitely be back next time. Highly recommend!
Business response:
Thank you for the fantastic feedback! We're so glad to hear that Jarime made your experience smooth and stress-free. We look forward to assisting you again in the future and appreciate your recommendation!
I'll do this one more time as I'm having a very hard time with your site. The people are friendly, compassionate, good advice and beyond to satisfy your customers
Business response:
Hi, Thank you for your feedback! We’re glad to hear that our team provided friendly, compassionate service and went above and beyond to satisfy you. We appreciate your patience and look forward to assisting you again!
I took my car in without an appointment and they were very helpful, professional and prompt. They diagnosed in address, the problem quickly and Efficiently. They were able to work me into their very busy day and a timely manner. They kept me informed along the way I wouldn’t hesitate to use them again.
Business response:
Thank you, Troy! We’re glad to hear you had a positive experience with our team. We appreciate your kind words and look forward to assisting you again in the future!
Good costumer service every body so nice Ashley a special costumer the experience loved thanks you so much
Business response:
Thank you, Aolalberto! We're glad you had a great experience with our team, especially Ashley. We appreciate your kind words!
Hunter was nice, informative, and listened to our needs. However, I texted him once he got our business about a feature on the car and have yet to hear back from him.
Business response:
Hi, Thank you for your feedback. We’re glad Hunter was nice, informative, and attentive to your needs. We apologize for the delay in responding to your follow-up text and will ensure this is addressed. We appreciate your input and hope to assist you better in the future at Lakeland Volkswagen
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,774 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is open now. It will close at 7:00 p.m.