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INFINITI of Memphis
- Car Dealers
- Bartlett, TN
About this business
Al Gossett, along with his brother David and son Brian, believe that building strong relationships starts with treating others the way you would like to be treated. We encourage and train our employees to understand the importance of building mutually respectful relationships not only with all of our valued customers, but with each other, as well. INFINITI of Memphis will deliver quality luxury products and provide the best vehicle sales and service experience. INFINITI of Memphis is located on Germantown Road, one mile nort... read more
Location details
3060 N Germantown Pkwy, Bartlett, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedI can't recommend Mike enough. My car came in with a simple issues. Mike found and educated me about a bigger problem from before I owned the car. The education and the care he showed has earned them a customer for life. Thanks Mike!
Business response:
Laura, that’s amazing to hear! Mike’s dedication to educating and looking out for his customers truly sets him apart. We’re thrilled that his expertise earned your trust, and we’re so grateful to have you as a lifelong customer. Thanks for sharing your experience—here’s to many smooth miles ahead!
Great Service. My Vehicle service agent Jeff is the absolute best. He is very knowledgeable and professional.
Business response:
Thanks, Sean! We're thrilled to hear that Jeff provided such great service! His knowledge and professionalism truly make a difference, and we’ll be sure to pass along your kind words. We appreciate your support and look forward to serving you again!
I have always brought my Infiniti’s back to the dealership for service needs. I always use the greatest service advisor in the building Mike Chalfant. He always takes care of everything with a great attitude.
Business response:
Hi Gary, Thank you for your loyalty to Infiniti of Memphis! We're glad to hear that Mike Chalfant always provides top-notch service with a great attitude. We appreciate your support and look forward to serving you again!
Service is excellent. They have the knowledge, experience, and factory parts to service correctly. If you have an issue with your Infiniti, I highly recommend Infiniti of Memphis.
Business response:
Thank you for the kind words, Tom! We're so glad to hear you had a great experience with our service team at Infiniti of Memphis. We take pride in using factory parts and ensuring top-notch care for your vehicle. We truly appreciate your recommendation and look forward to assisting you again!
Mr. Jerry Becker was our reason for choosing this service center. Mr. Becker is a very kind gentleman and took the time to talk with me on the phone for 15 minutes before our car was shipped to him for repair. Once he had the car he put a mechanic on it right away. His mechanic diagnosed the issue and had the repair completed on the first day! We are very happy customers of Infiniti of Memphis. We were willing to ship the car three hours from where we live because of the way we were treated by Mr. Becker. If you are looking... read more
Business response:
Thank you, Jim and Michelle! We're thrilled to hear about your exceptional experience with Jerry and our service team. Your kind words and willingness to travel three hours mean a lot to us, and we're glad we could provide outstanding service and look forward to assisting you in the future. Safe travels!
My wife and I stopped in to look at a QX60 on Saturday, and we spoke with Kenneth Hubbard. Kenneth was very welcoming and genuinely interested in our needs. Due to the amenities my wife was looking for in a vehicle and the short timeframe we were looking to purchase, Kenneth talked us through what we need to consider in this purchase. The particular trim Infiniti we would need was not in stock at the time. Ultimately, my wife decided to purchase a Platinum Pathfinder, but I will highly recommend all my friends visit Kenneth ... read more
Business response:
Thank you Aaron! Makes me proud of our team at Infiniti Of Memphis! We appreciate you considering us and hopefully we can assist you in the future. Congrats on your Pathfinder and thank you for the glowing review! :)
The people are the NICEST! We owned an Infinity years back and they still remember us. We were stranded in another vehicle (not Infinity) in the area and they sent someone to help us. Jeff is genuinely a nice human being. We appreciate y’all so much!!
Business response:
Thank you for sharing your kind feedback with us! It was our pleasure to assist you. Please don’t hesitate to reach out if there’s anything else we can do for you in the future!
Go see Lynn Webb and let him put you in the vehicle of your dreams! Great experience with the BEST group of people! All the stars ⭐️
Business response:
Thank you for sharing your experience with us, Lacey! We appreciate your kind feedback for Lynn and hope you enjoy your new car!
We went in to get a used Honda Pilot, they treated us so well! Highly recommend! They really helped us make the best decisions for our budget and gave us pointers on how to get our credit up, really appreciate the customer service here!
Business response:
Thank you for your wonderful review, Elisabeth! We're delighted to hear that you had a positive experience at INFINITI of Memphis while looking for a used Honda Pilot. Our team's commitment to providing exceptional customer service and helping you make informed decisions within your budget is greatly appreciated. We're glad that you found their advice on improving your credit valuable as well. Your recommendation means a lot to us, and we look forward to assisting you in the future!
Frequently asked questions about INFINITI of Memphis
How is INFINITI of Memphis rated?
INFINITI of Memphis has a 4.9 star rating with 733 reviews.
When is INFINITI of Memphis open?
INFINITI of Memphis is closed now. It will open at 9:00 a.m.