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Huston CDJR
- Car Dealers
- Avon Park, FL
About this business
Location details
1600 US Highway 27 South, Avon Park, FL, 33825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service advisor Susie is so knowledgeable and helpful. My Jeep was serviced in a decent amount of time. I love the car wash as a nice touch! I also love that coffee and snacks are available in the customer service lounge
Business response:
Thank you for your wonderful review! We're thrilled to hear that Susie provided you with knowledgeable and helpful service during your visit to Huston Chrysler Dodge Jeep RAM. We're also glad you enjoyed the car wash and the amenities in our customer service lounge. We look forward to seeing you again for your next service appointment! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Both the company and Madeline including the mechanics gave me a fair appraisal of the problems that I had with a recently bought Chrysler Sebring from a dealer in Haines City, Polk County. The results of the Huston checks on the car. I have decided that the Polk County Dealership were negligent in not telling me that the car was a Rebuilt.
Business response:
Thank you for sharing your experience with us. We appreciate your feedback regarding your Chrysler Sebring appraisal. At Huston Chrysler Dodge Jeep RAM, we strive for transparency, and we understand the importance of clear communication throughout the buying process. If there's anything further we can assist you with, please feel free to reach out. We hope to serve you better in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Huston CDJR has great associates, and a high demand due to the service area and availability of competitive auto care for Dodge vehicles in particular and presumable fleet management activities as well. Madeline whom I usually work with is professional, prompt and courteous - with a careful hand when managing vehicles. Only complaint is Client Services workforce may need more staff but it does now appear to be managed effectively at the moment up from around a Yr ago. Now, Dodge ( Stellantis ) just needs to be a better auto ... read more
Business response:
Thank you for your thoughtful review! We're glad to hear that you've had positive experiences with our associates at Huston Chrysler Dodge Jeep RAM and particularly with Madeline's professional and prompt service. We appreciate your feedback regarding our Client Services team and will take it into consideration as we continually strive to improve. We understand the broader industry challenges and are committed to providing the best service possible for our customers. Thank you for choosing us, and we look forward to assistin... read more
Dealt with service dept. for a recall on Dodge Ram. The facility was efficient. Waited while work was being done. Very nice area for waiting.
Business response:
Thank you, Debra, for your wonderful review! We appreciate your feedback regarding your experience with our service department at Huston Chrysler Dodge Jeep RAM. It's great to hear that you found our facility efficient and enjoyed the waiting area while your Dodge Ram was being serviced. We look forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Taken care of in a proper manner and she was very polite and informative. Thank you for taking care of me
Business response:
Thank you for your wonderful review! We’re glad to hear that you were taken care of properly and found our team to be polite and informative. At Huston Chrysler Dodge Jeep RAM, we strive to provide the best service possible. We look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Your staff always tells me if something else is a concern, like this time I also got a cabin filter ,she showed me the old one . You're staff is very polite . I personally think the waiting area should have some ladies magazines . Everything there was geared to men . We wait as long as they do . Thank You .
Business response:
Thank you for your feedback! We appreciate your kind words about our staff's politeness and their willingness to address your concerns, including showing you the old cabin filter. Your suggestion regarding the waiting area is valuable, and we'll certainly consider it to ensure a comfortable experience for all our customers. We look forward to seeing you again at Huston Chrysler Dodge Jeep RAM! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
I dealt with the service department manager, Susie. She was very professional and pleasant to work with. So far, the repairs seem to have solved my engine problem. My dealing with Endurance Extended Warranty was maddening. Susie went to bat for me but experienced the same claim denial I did, even after jumping through hoops and providing the requested maintenance documents. As a snowbird for five months a year, I will return to Huston for future needs.
Business response:
Thank you for your detailed review! We're glad to hear that Susie from our service department was professional and helpful throughout your experience. It's great to know that the repairs have addressed your engine problem. We appreciate your understanding regarding the challenges with Endurance Extended Warranty and are thankful for your loyalty. We look forward to welcoming you back to Huston Chrysler Dodge Jeep RAM for any future needs! Safe travels as a snowbird! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
The people that I dealt with were very professional, communicating clearly, and courteously with a recommendation that showed me that their concern was not about making money, but about a common sense approach to vehicle maintenance. I left Houston assuming the technician also removed the screw that was embedded in the tire tread but not thru the wall of the tire. Thank you Houston!
Business response:
Thank you for your thoughtful review! We're glad to hear that you found our team at Huston Chrysler Dodge Jeep RAM professional and courteous. Our goal is to prioritize our customers' needs and vehicle maintenance, and it’s great to see that reflected in your experience. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
From out of town and they got my Jeep in quickly for repairs. Would highly recommend this dealership.
Business response:
Thank you for your wonderful review! We’re glad to hear we could quickly assist you with your Jeep repairs. Your recommendation means a lot to us at Huston Chrysler Dodge Jeep RAM. We hope to see you again next time you're in town! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Frequently asked questions about Huston CDJR
How is Huston CDJR rated?
Huston CDJR has a 4.6 star rating with 2,617 reviews.
When is Huston CDJR open?
Huston CDJR is closed now. It will open tomorrow at 8:30 a.m.