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Diamond Motor Sports Inc
- Dover, DE
About this business
Whether you like conquering the open road, hitting some dirt paths or cruising over waves, you can fuel your passion for adventure at Diamond Motorsports, Dover. Diamond Motor Sports has been helping Delaware powersports fans find, maintain and customize their motorcycles, dirt bikes, ATV's, UTV's and personal water craft for more than 50 years. We're still committed today just like we were 50 years ago in helping our customers live out their dreams. Count on Diamond Motorsports for superior customer service throughout every... read more
Location details
4595 S Dupont Hwy, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Remover your general manager , left two difference message refused to call me back who purchased a twenty thousand dollar ATV from the business he is in charge of .The service manager Russ needs a lot better communication skills getting back to customers but may be starting with the GM that may be the way they run the dealership. The person who sold me the ATV Bill was excellent and tried to help me but he could only do so much in his position so i do thank him. Larry Klair
RecommendedWrong parts came in, re-ordered and all turned out fine.
BILL IS THE FREAKIN MAN!!
Extremely rude, lack intelligence for parts, serviced department has messed up 5 bikes I took there. I would never call them for anything again.
second time I have came in to purchase a bike and got no customer service,(August 2007) ended up going to Honda in Easton Md. and purchased brand new bike. I came today may 25th 2021 guy asked if I needed help I explained that I wanted to trade my bike in for a trike. I spent time checking out the three tikes on the floor( I was really interested in the silver and black trike ) as the person went about talking to other people. no one came over to even talk to me about the trikes so I left piss poor salesmanship to me
Customer service is horrible. I am a female rider and have been there 2x looking for a few things for my bike and not one employee spoke to me. No hello or can I help you with anything not even a head nod recognizing me as a customer and then when I did actually speak to a parts specialist still no hello I just simply asked my question and no have a good day or anything. horrible service I do not recommend this retailer.
Took my Harley Davidson 883 Superlow in for a 5,000 mile service. The service department didn’t have the air filter in stock. I went to Rommel Harley Davidson to get the air filter the Diamond Motor Sports service department asked me to wait 9 days to receive. The Service Department did install the air filter but reacted as if I did something wrong by purchasing the filter. When I purchased the Pit Pass warranty I expected all parts would be on hand for scheduled maintenance. I’m not happy with the service I received today... read more
So reached out to DMS to try and see if they would buy my 2016 Harley Softail Deluxe, need to get rid of the bike, I know I owe 16,200 on the bike researched what the sales price should be, told DMS that I wanted to get 13,000 for the bike. Get a call back from them and according to them NADA list the bike for retail at 10,500 to 11,000. Now I love how they think people don't research anything because according to NADA online nadaguides.com/Motorcycl… Base Price $19,949 Suggested Retail $12,905 Low Retail $16,980 Average ... read more
When in for a scheduled test ride only to find out that the bike battery was dead, I was told that they had to replace the charging system and battery and if I wanted to leave they would call me when it was ready. I waited 4 hours and called back to check on the status only to be told that the service tech working on the bike only worked a half day so the job wasn't finished. I would think that if you set up an appointment to test drive a bike you would make sure it was good to go before the person shows up for the test driv... read more
Frequently asked questions about Diamond Motor Sports Inc
How is Diamond Motor Sports Inc rated?
Diamond Motor Sports Inc has a 4.4 star rating with 721 reviews.
When is Diamond Motor Sports Inc open?
Diamond Motor Sports Inc is open now. It will close at 5:00 p.m.