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Coast Mazda at Port Richey
- Car Dealers
- Port Richey, FL
About this business
Location details
9921 US-19, Port Richey, FL, 34668, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst experience ever I went to Mazda on March 11, 2016 for service maintenance on my vehicle. In the meantime I wanted to see what I qualify for in a new car. I wanted an AWD or 4WD specifically. That's when the salesman showed me a certified cx5. The salesman pulled the vehicle up on his computer it said cx5 grand touring AWD. I had called my friend, he asked the salesman if it was AWD because that is what I wanted. The salesman responded with yes, as I was looking at the computer where he had pulled up the vehicle. That d... read more
Nightmare!!! Nightmare!!! No communication, updates, call backs, etc. My car drove fine when I took it there and broke down within one mile when I left...it was pouring transmission fluid and smoking. My Hummer was in better shape before they flushed the transmission fluid. The vehicle had to be towed back to them and then they had the nerve to charge me for it. They offered no compensation just a bunch of useless talk... The manager did nothing to make the situation better just promised me two oil changes via e-mail that I ... read more
worse buying experience of a lifetime I dont know where to begin. To begin with I have spent the good part if a day buying a car. Secondly, we specifically requested a particular lender for financing...the finance manager did not honor our wishes. We were never offered a walk through of our new car..we left the dealership hours later. Months later we were asked to sign a mileage document. Seems like the original was lost. We had to repeatedly fax proof of ownership to the dealership. That was provided at the time of the purc... read more
terrible To whom it may concern, I just recently bought a car (2014 Mazda 3 Hatchback) and I am less than satisfied. Tom Smith was my salesmen and he was very good. Gave a lot of information and everything was perfect. When we first saw the paperwork for the car it stated the odometer read "1" mile i was happy with that because i was buying a new car. When we got to the finance office she told us it had 441 miles. This is very disappointing because it is very high for a new car and i went with it because you didn't have any ... read more
Business response:
please call me at the store so I can answer any other questions to make you comfortable
POOR AFTER SERVICE AND WARRANTY friendly and polite when they want you to buy the car..but thats where it ends because the after service is poor in my experience..i had a recall on a gps system and went to drop it off at the weekend..had a swarm of salesmen around me one after the other as i walked around trying to find someone who would take the gps system off me..'no one could help because it was the weekend'..couldnt even take it off me and leave it for someone.. when i bought my suzuki truck i paid for a rhino type linin... read more
Business response:
Thank you for your feedback and please accept our apologies if we fell short of your expectations in any way. The Service Manager, Chip Bierweiler, has attempted to research your concern, but is unable to match up your experience with any recent repair orders. Please contact Chip directly at 727-862-5411 so he can discuss your concerns with you personally. Thank you, Ed Morse Corporate Office
service Way under par for what I expected from a well known Buick dealer.
Business response:
We sincerely apologies for your poor experience with our service department. Please contact Dan Baker our service director to review the possibility of correcting the problems you experienced. You can reach him directly at (800) 735-4771
Nice people, but don't deliver what they promise! My wife and I purchased a pre-owned 2007 Cadillac SRX from them. The buying experience and sales process was great and we actually had fun, but it all went downhill from there. We never did receive the hats that were promised, and after about 300 miles the check engine light came on. I called them and was told I would have to bring it back. I didn't want to drive all the way from Orlando, and I am glad I didn't. I took it to my local dealer (Massey), and was informed the timi... read more
Business response:
hello folks, I replied to you a week ago and asked you to call in and speak to my service director to see if we can assist in any other way.
Frequently asked questions about Coast Mazda at Port Richey
How is Coast Mazda at Port Richey rated?
Coast Mazda at Port Richey has a 4.6 star rating with 2,404 reviews.
When is Coast Mazda at Port Richey open?
Coast Mazda at Port Richey is open now. It will close at 7:00 p.m.