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Mazda of New Rochelle
- Car Dealers
- New Rochelle, NY
About this business
Location details
149 E Main St, New Rochelle, NY, 10801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I’m giving this place a 5-star rating mainly because of Liam from New Rochelle and Audiana from corporate. They were both amazing! However, I wasn't too impressed with the maintenance department. I hope that Liam can continue to take care of me because I would definitely come back. The maintenance department needs to improve its communication with customers, especially those who have paid extra fees for car maintenance.
Business response:
Thank you so much for the thoughtful review! We're thrilled to hear that Liam and Audiana made such a positive impression. We appreciate your honest feedback about the maintenance department and will be sharing your comments with the team to help improve communication moving forward. We're grateful for your trust and look forward to welcoming you back.
Very easy experience. Staff was professional throughout and made the entire process seamless start to finish.
Business response:
Jason, thank you for the great feedback! We’re so glad to hear your experience at Mazda of New Rochelle was smooth and stress-free. Our team works hard to make the process seamless, and it’s great to know that came through from start to finish. We appreciate you choosing us!
Service and advice from Amanda was awesome. Amanda provided the information and recommendations I need with maintenance for my car. as always, thank you Amanda and her team for taking care of me and providing such great service.
Business response:
Thank you for the kind words! We’re so glad to hear that Amanda and the team at Mazda of New Rochelle provided you with the top-notch service and guidance you needed. We’ll be sure to pass along your appreciation. Thank you for trusting us to take care of your vehicle!
The staff are great. I love the new valet stand in the parking lot. It makes checking in very easy. Mazda New Rochelle takes great care of my car
Business response:
Thanks so much, Alicia! We’re thrilled to hear you’re loving the new valet stand, it’s all about making your visit as smooth as possible. Our team at Mazda of New Rochelle truly appreciates your kind words and the trust you place in us to care for your car!
Experience was great. Easily completed sale and would recommend to friends and family. Very happy with purchase.
Business response:
Thanks so much, JG! We're thrilled to hear your experience was smooth and enjoyable. It means a lot that you'd recommend Mazda of New Rochelle to friends and family. Congrats on your new ride, and we’re so glad you’re happy with your purchase!
My sales rep Lewis was super helpful in getting me in a new CX-5!
Business response:
Thank you for the great review! We’re happy to hear Lewis was super helpful in getting you into a new CX-5. We appreciate you visiting Mazda of New Rochelle and hope you enjoy your new vehicle!
Very nice polite accommodating staff thank you Amanda as always for taking care of me and providing such great service.
Business response:
Thank you, Ariamny! We’re happy to hear Amanda and the team continue to provide you with polite and accommodating service. We appreciate your kind words and look forward to helping you again!
I called them to tell them I was going to be late about 20 or 30 minutes. They accommodated me when I came in and got me out the door early. Everybody was courteous.
Business response:
Thank you, Mike! We’re glad we could accommodate your schedule and get you in and out quickly. It’s great to hear our team was courteous throughout your visit. We appreciate your feedback!
They are very good at customer service for Mazda. .. They listened to me and fixed my problem.
Business response:
Thank you, Rita! We’re glad our Mazda team listened carefully and took care of your problem. We appreciate your trust and look forward to assisting you again!
Frequently asked questions about Mazda of New Rochelle
How is Mazda of New Rochelle rated?
Mazda of New Rochelle has a 4.6 star rating with 5,591 reviews.
When is Mazda of New Rochelle open?
Mazda of New Rochelle is closed now. It will open at 9:00 a.m.