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Maserati of Santa Monica
- Car Dealers
- Santa Monica, CA
About this business
Maserati of Santa Monica offers a wide selection of new and used luxury vehicles, parts, service, and more! Visit us today to learn how our dealership can meet your automotive needs or call us to schedule a test drive! (424) 325-4053
Location details
1820 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The customer service was Outstanding. The dealership was friendly, clean and comfortable. The car was delivered clean and full of gas. Byron made certain my technology worked before I left.
Business response:
Thank you, Bonnie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Byron was so helpful. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT. We look forward to having you as one of our valued customers for many more years to come!
Got my car back fast, and while it was being repaired , got me a loaner, about the only negative is that my car wasn’t washed before I arrived to pick it up, and that I would have to wait for it to get washed
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!
They were professional, friendly and reasonable when it came to negotiations. Very nice experience. I would recommend them even if you are out of state.
Business response:
Thank you, Tim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Casey in service was great. He processed my car into service quickly and arranged a loaner which was a new Maserati SUV. For my warrantied repairs the car was ready when promised, and the repairs were completed correctly.
Business response:
Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful feedback!
I think $2200 is a lot for a tuneup and oil change! Also car was returned to me without being washed lacks Class! Every dealership gives you a clean car back. Especially these days!! Work seems to be fine so far! Waited 30 minutes for car to be brought to me after waiting 20 minutes for someone from Enterprise car (loaner car co) to drive me back to dealership! Thanks
Business response:
We are very sorry to see that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you would be willing to discuss this in more detail. We would appreciate the opportunity to address your concerns. Thank you for choosing Santa Monica Maserati Alfa Romeo Fiat, we hope you will give us another opportunity to serve you.
Took my car in for service on my drive belt and brake fluid exchange service. Price seems reasonable. The service representative, Pedro, was very friendly and thorough. Car was done pretty quickly Thank you!
Business response:
Thank you for taking the time to share your thoughts on working with Pedro and our team. We're glad to hear we delivered such a great experience!
Great service. COVID protocols on point. They sanitize everything and put a shower cap on your steering wheel. They text you a link that you can click on any time and get an Uber. The cashier is outdoors at a window. They didn’t have me in their appointment system when I got there, but they sorted me out while I sat in my car. Got 4 new tires and an alignment in 24 hours.
Business response:
Pablo, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!
This dealership and service department is on of the best dealerships I know. I have one of the best service technician’s thank you Pedro.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pedro and our team, and we look forward to working with you again.
I took my Fiat to a Northern California dealership and was not satisfied with services. Santa Monica apologized for the inability to service my Fiat due to the prolonged time in Fiat parts. They arranged for a two day car rental and I was in and out dropping off my vehicle and picking it up after servicing. Staff is personable, courteous, and professional. Casey is #1
Business response:
Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad Casey was able to help you with the service of your Fiat. We hope to see you again!
Frequently asked questions about Maserati of Santa Monica
How is Maserati of Santa Monica rated?
Maserati of Santa Monica has a 4.9 star rating with 1,496 reviews.
When is Maserati of Santa Monica open?
Maserati of Santa Monica is open now. It will close at 8:00 p.m.