This profile has been claimed by the business owner or representative.
Daytona Kia Service Dept.
- Auto Repair
- Daytona Beach, FL
About this business
Location details
510 N Nova Rd, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Vehicle was not fixed the first time check engine light came back on within 25 miles for the same code. The up sells on a car purchased new 4 months ago was a little egregious. The service advisor was ok enough.
My issues are: ▪︎Why do you not have the part my car needs in stock? You should have all Kia parts in stock. Especially since a Google search shows my problem was part of a recall. Now I have to drive an hour back when you get the part. ▪︎Why do you always ask me if I want a car wash and then NEVER give me a car wash? Stop wasting your breath asking me-you don't do it anyways. ▪︎Take your paper floor mat with you when you get out, I don't want it!
Daytona Kia worked on the same 2 issues for at least 2 years without resolution. At 50K miles the issues still persist. The Service Manager emphatically communicated that regardless if the issue preexisted; Kia will fix nothing for "free" after warranty period expires. They did state that we should have purchased an extended warranty. My response was why as you can't actually solve any issue. They also recommend trading for a new Kia. Horrible attitude and service.
Tyler Morris is awesome!! Very professional, friendly and knowledgeable. Always great service at this dealership. Thank you.
Business response:
We really appreciate this, Patricia. Tyler consistently goes above and beyond, and it’s great to hear that his knowledge and service made such a positive impression. Thanks for visiting Daytona Kia Service.
Always great service at this dealership. Tyler Morris is awesome!! Always friendly and knowledgeable and professional. Thank you!!
Business response:
Patricia, thank you for the wonderful feedback. We’re glad to hear you consistently receive great service and that Tyler continues to impress with his friendly, knowledgeable, and professional care. Thank you for visiting us at Daytona Kia!
Had a appointment at 1:00 and was there for almost 2 hours
Business response:
Hey Cynthia, we appreciate you stopping by and letting us know how your appointment went. Thanks for visiting Daytona Kia, and we hope to see you again down the road.
Made appointment a week ahead and when I arrived was told they didn’t have anybody to service my vehicle.
Had an issue, but it was taken care of immediately. Jason was very helpful.
Business response:
Thank you for sharing your experience, Jay! We’re glad to hear that Jason was able to assist you promptly and resolve the issue. We appreciate your patience and your trust in Daytona Kia! See you again next time!
It went well
Business response:
Thank you for the 5-star review, Diann! We’re glad to hear everything went well and that your experience met your expectations. We look forward to making your next visit to Daytona Kia even better!
Frequently asked questions about Daytona Kia Service Dept.
How is Daytona Kia Service Dept. rated?
Daytona Kia Service Dept. has a 4.4 star rating with 416 reviews.
When is Daytona Kia Service Dept. open?
Daytona Kia Service Dept. is open now. It will close at 3:00 p.m.