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Coast Mazda at Port Richey
- Car Dealers
- Port Richey, FL
About this business
Location details
9921 US-19, Port Richey, FL, 34668, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Buying a car We had a great salesman, who showed he cared and made us feel like we mattered.
Business response:
DEAR BARGAIN HUNTER, WE are happy you had the opportunity to experience the best
Excellent The service at Ed Morse was great. I wasn't waiting too long and they answered all of my questions when I came in to buy my car. When I had a problem and needed to come back to them they helped me with everything!
Business response:
We are happy you had a great experience and we hope you enjoy your new vehicle. If there is anything you need in the meantime, please don't hesitate to reach out to us at (866)348-7833
This dealership told me that the law states they must try This dealership told me that the law states they must try to sell customers an extended warranty for used cars. no such Federal or State law exists. I repeatedly asked the finance manager to please stop trying to sell me add on's and I am not interested in a warranty. Then the finance manager used profanity became very unprofessional and called me an xxxxxx to my face while I was trying to make my car purchase. These are unprofessional people. Horrible dealership.
Business response:
Anthony, thank you for bringing this to our attention. We take concerns like this very seriously, and this is not the experience we want any customer to have. We would like to look into this immediately, but we are not currently seeing a record of your visit under this information in our system. Could you please allow a manager to get in touch with you directly so we can better understand what happened? You may also email us at [emailprotected] with your best contact information and any details from your visit. Thank you aga... read more
I don’t usually go out of my way to leave negative I don’t usually go out of my way to leave negative reviews, but this experience absolutely warrants one. I brought my car to Coast Mazda Port Richey Service Center after being rear-ended, which damaged the rear bumper cover. This was a very straightforward replacement and paint job, so I expected a basic level of quality. I was quoted $850 to replace and paint it—fair enough, or so I thought. What I got in return was shockingly poor work. The paint doesn’t even remotely matc... read more
BATE AND W|SWITCH on 2019 Cadillac posted on Face Drive 20 miles to see 2019 Cadillac found on face book. Major BATE AND SWITCH, What a bunch of lies about the options, car was not even close to ad. STAY AWAY, bunch of crooks
Beware of “shotgunning” This dealership ran a credit check on me through four different banks without my permission. Upon investigation I found that this is a common, if dubious, practice called “shotgunning”. I was co-signing for my son. When I called to complain about this I was directed to the manager whose name, I believe, is Joe. Of course, my message wasn’t returned.
Business response:
Joseph, we regret to hear that you had a negative experience with us. This is not the culture that we promote here at Ed Morse Auto Plaza and we take that very seriously. In an effort to better understand the situation and come to a resolution, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our Customer Relations Manager, Cassi Long via email at [emailprotected].
Beware of the service department Beware of this dealership. A simple oil change and my vehicle comes out of the complimentary car wash with the gloss finish removed with chemical staining on my dealer installed accessories. My expensive wheels say to use no harsh chemicals-only mild dish soap, or warranty is voided. Service manager was aware of this damage yet doesn't follow up or even return voice mails. Extremely unsatisfactory and totally unprofessional service.
Business response:
Thank you for letting us know about this. This is not the culture that we promote here at Ed Morse and we take that very seriously. In an effort to better understand the situation, we would appreciate a chance to speak with you. At your earliest convenience, please reach out to Eddie Gomez, General Manager, via email at [emailprotected].
Review The coffee and cookies were good. After a long wait, I was disappointed that I was told my tire was in and it was sold to someone else.
Business response:
Thanks for taking the time to share your experience, Joy. We sincerely apologize for any inconvenience. Should you wish to discuss, please feel free to reach out to our dealership directly. Ed Morse Corporate Offices
$20 coupon gone Employees are very courteous and informative. But $20 coupon is gone and there are alot of cheaper places for synthetic oil change and tire rotation.
Business response:
We are pleased to hear of your great experience with Donna! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Frequently asked questions about Coast Mazda at Port Richey
How is Coast Mazda at Port Richey rated?
Coast Mazda at Port Richey has a 4.6 star rating with 2,355 reviews.
When is Coast Mazda at Port Richey open?
Coast Mazda at Port Richey is open now. It will close at 6:00 p.m.