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2701 Winchester Ave, Ashland, KY, 41101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 7:00 p.m. | |
| Tue | 08:30 a.m. to 7:00 p.m. | |
| Wed | 08:30 a.m. to 7:00 p.m. | |
| Thu | 08:30 a.m. to 7:00 p.m. | |
| Fri | 08:30 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Great friends an nice people to work with An if there is anyone interested in a new or used car I recommend this place
Business response:
Thank you for the feedback, Jason! It’s great to hear you had a positive experience with friendly people and that you’d recommend Bill Cole Automall to others!
I have purchased and had my vehicles maintained at Bill Cole Ashland for over 10 years and they have always treated me fairly and with the utmost respect. They do an amazing job!
Business response:
Thank you for sharing your review, Danyel! It’s great to hear that a decade of sales and service experiences has consistently been positive and respectful at Bill Cole Automall!
Had a great experience buying our 2023 Kia!
Business response:
Thank you for sharing your feedback, Kayla! We’re happy to hear you had a great experience purchasing your 2023 Kia. Enjoy your new vehicle, and we look forward to helping you with any future automotive needs at Bill Cole Automall!
Fast and efficient! Staff was very friendly.
Business response:
Thank you for your feedback, Angela! We’re glad to hear everything was fast and efficient, and that our staff made you feel welcome. We appreciate your kind words and look forward to serving you again at Bill Cole Automall!
Great customer service. Service representative explains everything before they work on your vehicle so there is no surprises later.
Business response:
Thank you for the great review, Mark! We're glad to hear you appreciated the clear communication and transparency from our service team. We believe in keeping our customers informed every step of the way—no surprises, just great service!
I had my granddaughter with me who isn’t two months old yet and the service provided was very quick! Very nice people and I’m glad I bought my rogue here. Very respectful and helpful! Overall very helpful quick, respectful, and thorough.
Business response:
Thank you for your wonderful feedback, Becca! We're so happy to hear that our team provided quick, respectful service while you had your granddaughter with you. It's great to know you're pleased with your Rogue purchase and found our staff helpful and thorough.
Great service department and a great experience buying our 2025 Nissan Kicks!
Business response:
Thank you for your wonderful feedback, Tina! We're thrilled to hear about your great experience with our service department and the purchase of your 2025 Nissan Kicks. Your satisfaction means everything to us!
The team was great and did what they could to make sure I was satisfied with my vehicle.... sales person Brandi was great and sweet to work with and a big thank you too mgr. Rich for making it affordable for me to get..Thank you again 😊
Business response:
Thank you, Shana, for your wonderful review! We're so glad to hear that Brandi and Rich were able to provide you with a great experience at Bill Cole Automall of Ashland. It’s always our goal to ensure you're completely satisfied, and we appreciate you taking the time to share your feedback. Enjoy your new vehicle, and we look forward to assisting you again in the future!
Sales team were great to work with. Went out of their way to make sure we had the vehicle we wanted. They took care of a minor issue with our used vehicle after the sale which eases your mind on what you are getting. Sean Robertson was our sales rep. Go pay him a visit!
Business response:
Hi Scott, Thank you for sharing your experience! We're glad to hear that our sales team, especially Sean Robertson, went above and beyond to ensure you had the right vehicle. It's great to know that the team also took care of the minor issue after the sale to give you peace of mind. We truly appreciate your recommendation and look forward to serving you again in the future!
Bill Cole Automall Ashland has a 4.5 star rating with 1,059 reviews.
Bill Cole Automall Ashland is open now. It will close at 7:00 p.m.