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You get it all! Before opening the Bill Cole Automall we asked our friends, family and past customers what kind of experience they expected when buying a new or pre-owned vehicle. The answers we heard were loud and clear! Bill Cole Automall in Ashland KY offers a wide selection of quality new and pre-owned vehicles, unrivaled customer service and satisfaction. We listened to you and today boast two wonderful facilities and franchises for Honda, Nissan, Subaru and Kia located between Princeton and Bluefield WV and our newest ... read more
2701 Winchester Ave, Ashland, KY, 41101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:30 a.m. to 7:00 p.m. | |
Tue | 08:30 a.m. to 7:00 p.m. | |
Wed | 08:30 a.m. to 7:00 p.m. | |
Thu | 08:30 a.m. to 7:00 p.m. | |
Fri | 08:30 a.m. to 7:00 p.m. | |
Sat | 09:00 a.m. to 7:00 p.m. | |
Sun | 1:00 p.m. to 6:00 p.m. |
The team was great and did what they could to make sure I was satisfied with my vehicle.... sales person Brandi was great and sweet to work with and a big thank you too mgr. Rich for making it affordable for me to get..Thank you again 😊
Business response:
Thank you, Shana, for your wonderful review! We're so glad to hear that Brandi and Rich were able to provide you with a great experience at Bill Cole Automall of Ashland. It’s always our goal to ensure you're completely satisfied, and we appreciate you taking the time to share your feedback. Enjoy your new vehicle, and we look forward to assisting you again in the future!
Sales team were great to work with. Went out of their way to make sure we had the vehicle we wanted. They took care of a minor issue with our used vehicle after the sale which eases your mind on what you are getting. Sean Robertson was our sales rep. Go pay him a visit!
Business response:
Hi Scott, Thank you for sharing your experience! We're glad to hear that our sales team, especially Sean Robertson, went above and beyond to ensure you had the right vehicle. It's great to know that the team also took care of the minor issue after the sale to give you peace of mind. We truly appreciate your recommendation and look forward to serving you again in the future!
Thank you Bill Cole for doing work on my transmission. Thank you for listening to my concerns and fixed the problem. Thank you Nick in the service department.
Business response:
Thank you for the positive feedback, Diana! We're glad to hear that Bill Cole addressed your transmission concerns and that Nick in the service department provided great support. We appreciate your kind words and are here for any future needs!
Being a second time buyer, each experience, my husband and I had was nothing short of excellent! Brady in Ashland, KY Nissan was so helpful and his only priority was making sure we would be happy in the long run. He was so patient and very considerate as we were there for a very long time with our three year-old daughter. He didn’t rush me or try to persuade me and again very patient and very understanding. The team including Josh at Honda took great care of us and we are very grateful and are absolutely in love with our new... read more
Business response:
Thank you, Amber! We're thrilled to hear that Brady and the team at Ashland Nissan provided you with excellent service and made sure you were happy with your new family vehicle. We appreciate your kind words and look forward to welcoming you back in the future.
Caleb is the best to work with, answers questions thoroughly and makes the car buying process a breeze!
Business response:
Hi Briana, Thank you for your wonderful feedback! We're thrilled to hear that Caleb provided you with exceptional service and made your car buying experience a breeze. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!
We had a great experience with Aaron R. I found the truck I was looking for on their website. They quickly confirmed that it was available and started setting up the process of buying. I worked him for a couple days until we picked the truck up. Aaron was very professional, helpful, knowledgeable and very easy to work with. If you’re looking to buy a vehicle I highly suggest him. You will be completely satisfied
Business response:
Hi Brittany, Thank you for sharing your positive experience with Aaron R. - we're thrilled to hear that he provided professional, helpful, and knowledgeable service, and that you had a great overall experience with us.
My husband and I were there on January 20th to look into getting a new vehicle and Aaron worked very well and knew how much we were wanting a Honda. He hooked us up with a 2024 Honda HR-V and we absolutely love it!!!! The team there all go above and beyond to serve their customers and help in anyway they can possible. I will always recommend this place to anyone I know looking for a new vehicle!!! Thank you all so much!
Business response:
Thank you for your kind words, Brianna! We're thrilled to hear that Aaron and our team at Bill Cole Automall Ashland were able to assist you in finding the perfect Honda HR-V. We appreciate your recommendation and hope you continue to enjoy your new vehicle. If you ever need anything in the future, please don't hesitate to reach out to us!
Efficient and friendly. I had a great experience.
Business response:
Thank you for your positive feedback, Jamie! We're glad to hear that you had an efficient and friendly experience at Bill Cole Automall Ashland. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Had a great experience as always!
Business response:
Thank you for your continued support, Emily! We appreciate your positive feedback. If there's anything specific you'd like to share or discuss about your experience, feel free to reach out. We look forward to serving you again.
Bill Cole Automall Ashland has a 4.9 star rating with 851 reviews.
Bill Cole Automall Ashland is closed now. It will open at 8:30 a.m.