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TerryTown RV Superstore
- RV Repair
- Grand Rapids, MI
About this business
We are one of Michigan's top RV Dealers, a family-owned business with volume buying power. We stock the most popular travel trailer, 5th wheel, and toy hauler brands from Jayco, Forest River, Heartland, Keystone, Coachmen, just to name a few. Choose the RV of your dreams from brands like Jayco Eagle, Jay Flight, Catalina, Cyclone, Rockwood, Cougar, Puma, Raptor, and more! We also offer RV delivery service anywhere in the United States or Canada. Call or stop by today to find a RV of your dreams.
Location details
7145 Division Avenue South, Grand Rapids, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
-My Trailer was with Terry Town for 6 months. - I had a list of items that needed to be fixed but the main reason I brought my trailers in was for my refrigerator to be replaced has it did not work all of 2020 summer. -My fridge was NOT replaced, nor do I think they even tested it appropriately. I set my trailer up on Friday and camped in it all weekend and on Sunday my Fridge and freezer still were not working. ---The ice cube trays were still warm and not froze, and the bottled water that is in the fridge is warmer the... read more
Purchased the unit new last year, had several items that needed to be fixed- including a bubble in the floor which turns out to be an issue with under-flooring being uneven and the also black water tank flush among multiple smaller issues. I have had it in multiple times and not all things are yet still fixed. Items have been shipped to me so that I can fix them myself. My trailer has been there since 4/14 which was a day before my appt date and as of today it has still not been worked on. Items in the service check li... read more
By returning service calls, we have left two messages with an answering machine saying they call back within 48 hours, that was 72 hours ago.
Bought a so called brand new rockwood high wall 296. They couldn’t open it up because of the cold weather. When I opened the camper for the first time found 14 damaged items. From hole in canvas Shower curtain and mid curtain screws for the tracks ripped out of the ceiling. 2 rippers ripped off of the windows. Cabinet door and one of the draws has heavy scratches. AC not working Has water leak in the pipes. Wallpaper has 2 inch section missing Slide out track has a section coming out. This thing looks like they’ve been ... read more
Precalled told sales person the 5th we wanted drove 2hr just for the sales person to not have it ready to see then ask us how set we are on that on because he can't open it he didn't have a jump box
they are dishonest. sold me a salvage unit under totally false representation. Bob Well the salesman is not to be trusted.. and than The finance manager Victoria lie under oath and Tom the owner general manager care only about money and cover the deal by accepting that it is OK to lie if you have the attorney put wording in your sale contract that make it OK The most dishonest dealership In the business.
service doesn't return calls or emails
My dad was set up to buy an RV. They wanted him to pay $500 for a down payment before he went there (4 hour drive), he said no, I’ll pay you when I get there. They knew he was coming today. So after the four hour drive he arrives to be told they sold it this morning.. But you couldn’t call him and let him know. Good way to do business Joe. I bet if my dad had paid that $500 you would’ve screwed him. Great way to take advantage of the elderly.
we purchased a used fifth wheel through terry town. Greg was good to work with and responsive. we signed our papers only to hear a few days later that the camper we purchased was a year older than we were originally told and they’d overnight the paperwork to us to fix the issue. despite this, I reccomended terry town to family as they were looking for a new camper. they purchased a brand new one, but pickup was delayed due to covid (understandable). they got ‘their’ camper home, only to recieve a call saying this was not... read more
Frequently asked questions about TerryTown RV Superstore
How is TerryTown RV Superstore rated?
TerryTown RV Superstore has a 4.4 star rating with 1,626 reviews.
When is TerryTown RV Superstore open?
TerryTown RV Superstore is closed now. It will open tomorrow at 8:30 a.m.