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Scott Kia of Limerick Service Center
- Auto Repair
- Royersford, PA
About this business
Location details
82 Buckwalter Rd Building 100, Royersford, PA, 19468, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Purchased Sportage in PA. vs. FL. Fair pricing and great overall experience. I will also have my car serviced when I am in PA.
Business response:
Thank you for your review! We're delighted to hear you had a great experience purchasing your Sportage with us, and we appreciate your kind words about our fair pricing and overall service. We look forward to servicing your car when you're in PA!
I'm replacing my 10 year old SUV and trying a number of different SUVs. I went to Scott Kia at Limerick to test drive a Telluride. Scott Kia is in a beautiful building and well laid out. I met a fairly new sales person, Nate Rodway. Nate was very knowledgable about the Telluride and a hybrid I also test drive. The dealership is at a relatively new location and kind of hidden away from passing traffic so recommend using GPS to find them.
Business response:
Hello, We are glad you had the chance to visit Scott Kia of Limerick and test drive the Telluride. It is great to hear that Nate Rodway was knowledgeable and able to assist you with both vehicles. Thank you for sharing your experience and the helpful tip about finding our location.
In April 2025, I took my 13-year-old Volvo in for a state inspection. The car had significant wear and tear from driving in unplowed snow. I already suspected the boots needed replacing, and the inspection confirmed it. The video inspection was especially helpful--it revealed a broken tie arm, damage to the lower control arm, and rust on the sway bars, both front and rear. Fortunately, the service managers worked around my schedule and I was able to split the repairs into separate visits. Some of the replacement parts had t... read more
Business response:
Thank you for sharing your experience, Dave! We’re glad our team at Scott Kia of Limerick could make the inspection and repair process smooth and convenient for you. It’s great to hear the video inspection was helpful and that our lounge and courtesy car made your visits more comfortable. We appreciate your detailed feedback and look forward to assisting you in the future.
I have 2 recalls for my Telluride. I asked about a Saturday appointment and was told they had 11:45, 12:45 and 2:15. I said okay I will take 11:45, they responded that is not available. Wait what? I have it in writing that was an available time. Fine I will take 12:45 to which they didn't respond. I said you don't want my business? Fine I will find somewhere else to which they responded and I am quoting "Ok no problem if you have any questions you can call". WHAT???? Brand new dealership and close to my house and yo... read more
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the confusion and frustration surrounding your recall appointment scheduling. Clearly communicating availability is important, and we missed the mark here. You’re absolutely right—being told specific appointment times were available and then having that contradicted is unacceptable, and we understand how the lack of follow‑up on the 12:45 option added to your frustration. That is not the experience we want for any customer, especially one seeking necess... read more
Overall Rating: 1/5 I cannot recommend this location for technical services, specifically wheel alignments. Any reputable shop utilizes modern racks that generate automated "Before" and "After" spec reports; this location failed to provide any verifiable data to confirm the work was performed. Beyond the technical documentation gap, the operational standards were poor: Administrative Errors: My name was never corrected in the system despite multiple requests. Communication: Service managers were unreachable by phone, and... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
My first time at Newly opened Scott Kia after being a long time customer of Bergeys Kia. I was super happy to have a dealer open very close to my home for service. Went for an oil change. I waited for my car thinking it would be 30 - 45 minutes. However, they said it would be ready in 1 1/2 hours. They checked in with me at that point and showed video of mechanic inspecting car and suggested a filter change. I agreed. Ended up being there for 2 hours even though there didn't appear to be other customers. Not sure wh... read more
Business response:
Hi, We’re sorry to hear about the frustration you faced with the timing of your service and especially with the concerns about the damage to your vehicle. We understand how important it is to feel heard and respected, and we regret that you did not feel that way during your visit. Your feedback is important, and we will review this to improve how we handle these situations. One of our managers will be reaching out so we can better address your concerns.
Frequently asked questions about Scott Kia of Limerick Service Center
How is Scott Kia of Limerick Service Center rated?
Scott Kia of Limerick Service Center has a 4.7 star rating with 225 reviews.
When is Scott Kia of Limerick Service Center open?
Scott Kia of Limerick Service Center is closed now. It will open at 7:30 a.m.