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Romeo Ford of Saratoga - Commercial Service Center
- Other
- Saratoga Springs, NY
About this business
Location details
250 Excelsior Ave, Saratoga Springs, NY, 12866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a review I never wanted to write, but I guess I have no choice. I've been going here for years with multiple Ford trucks and never had a problem. On 11/14/25 I brought my less than 1 year old f550 in to have snow tires put on. After they handed me the keys and I paid, I noticed every aluminum rim had deep scratches and gouges in it from the tire machine. It was brought to the service managers attention, she said she would inform her boss and see what they can do. Its now 1/13/26 and after multiple calls, no effort ha... read more
Nothing but praise for the team at Romeo ford of Saratoga commercial service center. Called this morning when they opened to inquire about a state inspection for my service truck for work. Spoke with Nicole who was extremely friendly and told me I could bring the equipment in for 9am. Showed up for my appointment and met Nicole at the service desk and she was very courteous and helpful. Showed me to their waiting room which was pleasant and they were very efficient and fast with the whole process. (Great music playing in the... read more
We had a really great experience at Romeo Ford of Saratoga- great vibe and friendly, knowledgeable people who really helped us when we were in a jam four hours from home.
Had our commercial dump truck towed and worked on at 2 other places before going to Romeo Ford. Romeo Ford correctly diagnosed the problem and quickly fixed it! Great company to work with!
If I could leave zero stars, I would. Our experience with Romeo Ford in Saratoga, NY has been nothing short of appalling. We brought in our company truck, which has only 20,000 miles, for a ball joint replacement that should have been fully covered under warranty. Initially, we were told everything would be taken care of—no issues, all under warranty. Based on that, we dropped the truck off. Then the story changed. Once the truck was already in the shop, we got a call saying the tires would have to be prorated, which we rel... read more
Frequently asked questions about Romeo Ford of Saratoga - Commercial Service Center
How is Romeo Ford of Saratoga - Commercial Service Center rated?
Romeo Ford of Saratoga - Commercial Service Center has a 4.4 star rating with 13 reviews.
When is Romeo Ford of Saratoga - Commercial Service Center open?
Romeo Ford of Saratoga - Commercial Service Center is closed now. It will open at 7:30 a.m.