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Preston GM Superstore Service Center
- Auto Repair
- New Castle, PA
About this business
Location details
3510 Wilmington Rd, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Always honest service with a high standard of excellence! My service advisor Paul is the absolute best employee that takes extra care of his customers. He is always professional and makes me feel confident in my service here.
Customer service was great but it took a ridiculous amount of time. And the labor charge was not what I expected. to me it felt like the time was milked because of the extended warranty which didn’t feel like the warranty was great for how much the bill was. Very unexpected amount that I was not prepared for. It hurts those that are on a budget and it’s hard to take a car to a dealership you want to trust but they always find more to charge you for.
They fixed the main focus of my appointment being a flat tire, they were able to repair the tire in question. After getting my car back the tire pressure light still remained on which wasn’t mentioned by any reps. It’s winter time and maybe the other tires were a little low, could’ve been a blown pressure sensor, or maybe another flat tire. I didn’t feel as comfortable as I should’ve driving off that lot.
As always it was nice dealing with Preston's. They always make sure to tell me what's going on with my vehicle. I appreciate the help and good business. My headlights go on and off now automatically. Good deal and thanks again guys!
Paul, in parts & service, went beyond the normal to help my mother and I with the paperwork needed to renew her car inspection, due to a minor issue (on our part). He was patient, so kind and respectful as well as just being a gentleman.
Frequently asked questions about Preston GM Superstore Service Center
How is Preston GM Superstore Service Center rated?
Preston GM Superstore Service Center has a 4.7 star rating with 66 reviews.
When is Preston GM Superstore Service Center open?
Preston GM Superstore Service Center is closed now. It will open tomorrow at 7:30 a.m.