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Newark ToyotaWorld
- Newark, DE
About this business
Trust Newark ToyotaWorld for an excellent selection of new Toyotas, certified pre-owned Toyotas and a great mix of used cars, trucks and SUVs for sale. Our sales, service and finance teams are ready to serve you. We have the new vehicle to fit your style and budget! Our goal is “To consistently demonstrate that we have the most consumer-oriented dealerships, as well as the best places to work, in America.” Warren A. Price. You can count on our Product Specialist to help find the perfect vehicle to fit your needs ... read more
Location details
230 E Cleveland Ave, Newark, DE, 19711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I can only speak for the service department but when the service advisors and manager contradict each other, all I want to do is rethink my decision to spend money at this unprofessional establishment. Everyone makes mistakes, we are human beings. Some people, including the service manager need to learn how to admit when they’re wrong.
I went to Newark Toyotaworld to get a diagnostic done on my car... the check engine and auto lsd light keep coming on and it won’t pass inspection. They misdiagnosed the problem! I requested a call back from a manager 2times which never happened. I got a call from someone asking how my visit was and I was completely honest and truthful. She assured me she was sending an email to managers and I would receive a call. That didn’t happen. Only when I filled out the online survey did I get a call from a manager who told me he wou... read more
We sold a car to Newark Toyota world and could not have more disappointed with the lack of customer service. Almost 6 weeks after we sold the car to Newark Toyota World did we receive a check for the proceeds of the vehicle. 3 weeks after we sold the car, we received a call from the new owners asking us why we sold the car. I promptly called the dealership to find out why they have not distributed the funds, only get get voicemail after voicemail. When I finally did speak with someone we were told to call the bank who he... read more
Buyers Beware!!! I bought a 2013 Ford Focus with only 40,000 miles on it just a little over two months ago for my daughter and now its dead. The transmission blew up. When buying the vehicle I had informed the Manager that there was a hesitation when accelerating and it might be an issue with the transmission. I was told nothing is wrong and that is just the characteristics of the vehicle. Come to find out there is an active factory recall from Ford on this vehicle regarding the transmission failing on that year of the Ford ... read more
I've had a horrible experience with my 2018 Toyota 4Runner. I purchased it in March(brand new) after my boyfriend was diagnosed with cancer, this way we'd have a brand new vehicle and one less thing to stress about. Well that hasn't been the case. My cell phone wouldn't work with the Bluetooth in the truck, after several trips to the dealership and numerous text with my salesman( who said get a new cell phone) they are now replacing the radio unit. This means more miles on my new truck and me paying for more gas. When you pu... read more
They can be over priced, they don't price match so shop around. I have had issues with this location on making appointments in a timely manner, the staff being under stress and it showing. Lobby is nice.
Don't go here if you have any other choice! They don't do their research and don't make it right when they screw you over! My car broke down and I had it taken here. They quoted me $2800 for replacing the inverter. I did my own research online and discovered the replacement was supposed to be covered under an extended warranty. I contacted them about 10am thursday oct 12th to ask if it was covered. (This was after playing phone tag all day wednesday to find out what the problem was in the first place, because I told the se... read more
Took my car in to get washed and left without half of my bumper!! Management was so nice they declined to fix it citing a sign that basically you're screwed and then condescendingly told me to file a claim with my insurance and they can attempt to get the money back in subrogation! Then he refused to give me his direct contact information,instead crossing his tiny little arms and offering the main number!! My family has come here for years and I'm even due for an oil change. Guess where I'm not going?! Thanks Newark Toya... read more
Frequently asked questions about Newark ToyotaWorld
How is Newark ToyotaWorld rated?
Newark ToyotaWorld has a 4.5 star rating with 3,018 reviews.
When is Newark ToyotaWorld open?
Newark ToyotaWorld is open now. It will close at 8:00 p.m.