Gossett Volkswagen Germantown

Tatyana Brasswell 

on Google

a month ago

I set an appointment for maintenance on the vehicle, the staff was extremely helpful and respectful. They offered me a nice place to sit while I waited on the service. While waiting on the service Drew updated me on problems they found with the vehicle, told me what was covered under warranty and what my out of pocket cost would be. 10/10 highly recommended service. 

Tundrea Lyons-Brock 

on Google

a month ago

They did what they said they would do, with no hidden fees. Everything was very transparent. I was afraid they would try to take advantage of me being their for an oil change without my husband being present, but it was a very painless process. Just let them know what you want done and don't be afraid to say No to things you don't want or are unsure of and you'll be just fine. Overall a great experience. 

Crystal Mathis 

on Google

3 months ago

I had a great experience Mr. Deondre Curtis provided excellent customer service and was very helpful and friendly. Thanks for my 2026 KIA Sport I love it…. 

Harley Nelson 

on Google

5 months ago

We had the absolute best customer service with Russell! He made the car buying experience so easy for us and he was very kind. I highly recommend! 

Dania Allan 

on Google

a month ago

Zack was hands down best sales associate Kia has! I called 3 other dealerships ready to make a purchase with no follow up calls! Zack was following up, gave me a deal! Hand hand delivered my mom’s car! Him and his team were fantastic and quick! ASK FOR ZACK! I plan on buying a second car with him soon!