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Genesis Memphis Covington Pike
- Car Dealers
- Memphis, TN
About this business
Location details
1870 Covington Pike, Memphis, TN, 38128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I love the customer service. The wait time is awesome ( no more than an hour). I have a Gensis service no more than 5 min from my house in Olive Branch, Ms. and prefer to drive 30- 45 min away in Memphis, TN. Now that's what you call go customer when you are willing to go far. Thank you Taylor Smith for your communication, patience and making sure your customer understand what is expected.
SERVICE DEPARTMENT: If I could give this location a 0 I would. This location is HORRIBLE for service. Our 2022 Genesis GV70 was towed into this location from Jonesboro on 5/11 due to a stalling issue. We tried to jump it on the road where it stalled and at a garage and would not start. First thought, battery. Unfortunately, the battery isn't under the hood. It is in the rear cargo area under the mats and near the spare tire. No one wanted to work on it here in Jonesboro. Remember, towed into dealer on 5/11 with a 1p... read more
My experience was very professional, fun and filled with genuine happiness!!! My representative name Deja Taylor was VERY patient, thorough and she knew her shit!!!!! She explained all my options in detail and did not skip a beat!!! I knew she wasn't new to what she does, her heart and dedication is in it you hear it!!!!! Ms. Deja Taylor.....THANK YOUUUUUUU!!!!
The service was fast. The professionalism was top tier. Everything was explained in details. I had a great experience.
I recently purchased my second vehicle from this dealer over the last three years. I'm a big comparison shopper and Gosset offered me the best deal both times, hands down. The purchasing process was painless and Alvin was a pleasure to work with!
Frequently asked questions about Genesis Memphis Covington Pike
How is Genesis Memphis Covington Pike rated?
Genesis Memphis Covington Pike has a 4.3 star rating with 46 reviews.
When is Genesis Memphis Covington Pike open?
Genesis Memphis Covington Pike is closed now. It will open tomorrow at 9:00 a.m.