Brown-Daub Kia Service Center

Melissa Walerski 

on Google

2 months ago

Even with an appointment, I was there for more than 2 hours for an inspection. Yes I was a little annoyed but when I purchased my vehicle from them, it came with lifetime free inspections so I'm grateful for that perk, annoyed but grateful. I dont typically have any issues but over the years things happen here and there. AND every time whatever the issue was, the staff was very kind, and knowledgeable. I never left feeling uneasy like I did this time. When I went to the cashier to sign my paperwork, she asked for $51.33 for ... read more

Joe 

on Google

4 months ago

Horrible!!! I brought my older model car, (Suzuki SX4 2012) which just hit 150,000 on the original clutch. So I take care of my cars. We bought 6 cars under the original dealership and stayed faithful for 23 years. Now under new leadership my wife's car is no longer covered for oil changes which was given when the car was purchased now revoked under new management since it is not on the original bill of sale. However, all oil changes were marked as No Charge. As for me my hatchback door was not locking. I had to pay a... read more

Richard Morrissey 

on Google

3 months ago

I am happy to share my recent experience with Brown-Daub KIA, actually the best service experience I have ever had with a car dealership. I took my KIA Niro in for a routine oil change, and they notified me of their concern about a noise which was heard when braking. I told them that I was aware of it, yet since I recently had a 30,000 full service I thought it was ‘normal,’ the hybrid braking system regenerating electricity. Turned out it was not normal, so under the KIA 100,000 limited warranty the service was done at n... read more

Kenneth Barnes 

on Google

3 months ago

Car was brought in several times for burning oil and going into limp mode. Warranty company requires an oil consumption test to prove the oil loss, which they didn't do but instead said it needed combustion chamber cleaning $800.00+ which i paid for. Less then 1000 miles and I had to bring back again. This time they want just under $1k to change coils and spark plugs. I refused this service and picked up the car paying 180.00 for diagnostic. The engine codes were not on receipt just hand written saying multiple codes and the... read more

Holly Huff 

on Google

a month ago

Went in for the usual oil change and a general check up. While there I learned there was an open recall. Thankfully nothing serious. Did very well, like always. Thorough service and professional technicians.